Hello Baby
Who is the Program Director?
Angela
Where do you send the service file update form?
hb@hsipgh.org
What is the cost for Off the Floor?
$275
*not including cost of beds
How to prepare for an initial visit?
visit reminder, confirmation texts or calls, familiarizing yourself with the family, ordering welcome bag, verifying addresses.
When completing a Progress Note, what format is the note in
SOAP
What are the support staff positions at Hello Baby?
Fatherhood, Program Nurse, Perinatal Mental Health (MBD), Child Development Specialist
What are the methods of sending a consent to a participant?
What is Penelope, Formstack or a clickable PDF?
What needs to be completed in order to request an incentive gift card?
All assessments, Vision board and EcoMap
When should we start discussing the support staff that is available to families?
When a significant incident occurs with a family, it should be documented as this.
adverse event
What are the current assessments?
EDS, MDSPSS, Karitaine, Core
What are some enrollment incentives that outreach can offer potential participants? name at least 2
What is year of cheer, diapers, meals for families, feminine hygiene products,
What is the difference between requesting a bus ticket vs a monthly bus pass?
The bus pass will come of out their goal attainment money
How do we determine the frequency of visits?
Collaborate with family and reevaluate upon the needs of the family
How long do you have to put in an adverse event?
24 hours
Ashli, Dashawn, Tasha
How long do you have to contact a family after receiving a referral.
24-48 hours
What are some items that are listed in the in-kind item request form in Penelope?
Beverly's Birthday gift, Car Seat, Diapers/Pull ups, Dry Food Box, Feminine Hygiene Products, Pack and Play, Safe Sleep Sack Kit, Welcome Bag, Wipes
Why do we ask participants to sign an ROI?
So that we can speak with other service providers on behalf of participants in order to be able to release information.
What are the three COACHing styles when supporting building authentic relationships.
You do, I do, We do
What is the mission of Hello Baby?
The goal of Hello Baby is for every child in Allegheny County to thrive, and for their families to feel supported and connected as they adjust to life with a new baby.
how often are you required to reach out to families once consented?
weekly
What are two temporary resources that we can use to support families in emergency situations?
Action housing and Childcare
Where do you document in Penelope that you have a visit scheduled?
Service Events under the Service File
A family's CarePlan should include these types of goals.
SMART goals