Misc.
What group handles stock HUB to HUB incidents?
IHUB_INTER_UNIT_SNOW
What should always be added to the ticket for full departure tickets?
Scans
If the pick location no longer exists, the ticket is closed on this person.
Who is the picker?
What must ALWAYS be requested from the branch?
Pictures of box labeling
If a shipment is older than this timeframe, a standard rule applies.
What is 30 days?
This should always be selected as the shipping method when doing an IPULL
What is pony
This must always be updated before resolving a ticket.
What are closure notes?
This action involves reviewing footage for verification for wrong qty shipped.
What is watching cameras?
What do you search by when checking for Cross dock misroutes?
what is 1200 PO
This scan indicates the item was picked up by an driver
What is pending confirmation?
This is entered as the destination when processing in OPER1P when completing an IPULL.
What is IHELPDESK?
If only ONE part is missing from a tote, what is the root cause?
User error – item left
What sheet must be updated when a pick location exists?
wrong QTY Excel sheet
What Opera screen shows current inventory?
Opera 1 (23-7)
What must you check if item is missing at conveyor?
Scan errors or generic labels
After picking up the part from the station, you bring it here.
What is the receptionist area?
If no proof of HUB error after 1 week, how should you close the ticket?
Close on tracking
What Oper screen checks if the pick location still exists?
Opera 1 25-10 ,23-7
What should you do if inventory = 0?
Expense the part
If no issue is found, what root cause is used?
Scan issue / tracking issue
After identifying this number, you must physically go there to retrieve the part
What is the picking station?
This is recommended when parts are still needed after resolution.
What is reorder the part
When there are multiple LPNs and the branch received less than what was ordered who is the responsible party?
who is the department manager
What action is taken when stock is found (+ gain)?
Send under a generic label
A branch has a tractor engine being shipped to the hub, what part number may this be shipped under?
What is 400000000