Safety
What is the 8/10 rule?
When moving carts remember the 8/10 rule: moving only 8 large carts or 10 small carts with a cart strap
What are the necessary items to work as Helping Hand each shift?
HH Uniform Shirt/Wegmans Polo with Vest
Walkie-Talkie
Cart Strap
Where are all of the Helping Hands checklists located?
Helping Hands closet
What does IPM stand for?
Items Per Minute
What does ICS stand for?
Incredible Customer Service
Who to report emergencies to?
1 point per answer
911
Front End Management
New England Development
Where do damaged carts belong?
1 point per answer
Designated area within cart reserves (P5 or the Pit)
Salvage Truck
What is the communication board?
The board located on the side of the TOMRA machines (This is where the schedule hangs each day)
What is our store goal for IPMs?
12.50
What are the Who We Are Values?
1 point per value
1. Care
2. High Standards
3. Make a Difference
4. Respect
5. Empower
What is the rule for lightning storms?
Helping Hands are to come inside and may not return to work outside until 30 minutes after the last lightning strike
What are all of the Walkie-Talkie channels?
1. Front End Management
2. Helping Hands
3. Maintenance
4. Self Check out
What does ESL stand for?
Electronic Safety Log
What are all of the subdepartments of the Front End?
1 point per subdepartment
Service Desk
Accounting
Cart2Curb
Catering
Helping Hands
Maintenance
What are the 3 fundraising campaigns held in store each year?
1 point per campaign
1. Check Out Hunger (October through November)
2. Fill the Bus (first 2 weeks of June)
3. United Way (July through August)
What is 1 of the 7 recommended W-Stretches for Helping Hands?
D. Shoulder Stretch
E. Side Bends
H. Low Back Stretch
I. Standing Side Twists
J. Lunge Stretch
K. Hamstring Stretch
L. Calf Stretch
What cart mover model does our store have?
Amigo Cart Mover
What are the 5S's of Simplification?
1. Sort & Remove
2. Shine & Inspect
3. Set proper locations
4. Systematize
5. Stay the course
What do BOB and LISA stand for?
Bottom Of Basket
Look In Side Always
How long has our store been open?
1 Bonus point if you can answer when it opened
11 years ago
April 27th, 2014