HH Staff
RA Role
RA Responsibilities
On Duty
Emergency
100

Who is the maintenance director?

Cody Swanson

100

What should you do if you don't know what to do in a situation?

What is call Quin

100

What is the name of the program where you have to host programs each week at the beginning of the fall semester?

What is Starting 4

100
What time should you be at the desk and/or pick up the on-call phone for duty?

What is 4:55 pm.

100

Where can you find the BEAP and your floor rosters?

What is the RA Sharepoint in the EMERGENCY file

200

Who is the head of housekeeping?

Who is Cassie Schultz

200

Who do you call when Quin is out of town?

Who is Terrin Krantz 

200

How timely should you submit an IR?

What is IMMEDIATELY after the incident has occurred. 

200

What should you do if a physical fight breaks out in the building?

What is never get in the middle of the fight and immediately call the police and inform them of the situation and call Quin. 

200

What is the meeting spot for the east tower after they evacuate?

What is ISR.

300

Name two people who work in the same office as Quin

- Chris 

- Lorren 

- Diane 

300

Name 2 HH traditions that Hendrick House hosts

- Orchard Trip 

- Visiting a farm 

- Formal 


300

How many programs must you complete per month?

1 building-wide 

1 floor program

300

What should you do if you smell marijuana?

- Pinpoint the smell 

- Get a second nose 

- Call NON EMERGENCY UPD

- Call Quin

300

What is the meeting spot for the west tower after they evacuate?

What is Gregory Street.

400

Who is the commercial accounts manager for the kitchen?

Who is Juan Molina.

400

What must you wear for your desk shift?

What is your RA polo and name tag

400

Name all 6 of the reports you must fill out in your role.

- Desk Shift

- On-Call 

- Event Proposal 

- Social Activity Report 

- Incident Report

- RA Reflection Report

400

Name 4 of the doors that you have to make sure are locked at your midnight rounds.

- Kitchen Storage 

- Maintenance Closet 

- Housekeeping

- Bike Room 

- Kitchen 

- Generator Room 

- Mechanical 

- Maid Storage 

- Office 

400

What should you do if there is a tornado warning?

What is.. Instruct your residents to make their way down to the basement and stay away from any windows or glass. DO NOT use the elevators 


500

Who would you go to for IT trouble?

Who is LIZ!

500

Name 4 categories of the RA role

- Programming

- Leadership

- Attendance 

- Communication

- Administration

- Crisis Response 

- Conflict Resolution 

- Confidentiality 

- Teamwork 

- Knowledgeability 

- AH Maintenance and Mechanical Issues 

500

What is the on-call phone number?

217-369-1622

500

What are 2 things you should do when you close the desk?

Transfer the phone

Turn the printer on energy saver 

Forward the mail 

Submit your desk shift report 

Lock the cash drawer and cabinet 

500

What is the training method used for active shooter training?

What is Run, Hide, Fight