nmrx
Who do you call for a crossing malfunction if received by the public?
Dispatch
Who do you contact for defect detectors at Orange City, Longwood, Stanton and lake Monroe draw bridge?
public calls for a crossing malfunction, what steps do you take?
transfer to tre/texrail dispatch
For RailSentry If the alert goes off due to a train and the crossing is clear what do you do?
do not contact the MTO. Notate it in the ticket and tag Mindy & Maria in the Teams Alert post.
What process do you do for a system configuration timing out PTC Call?
1. Go to Hosting Management follow terminal steps and Restart Services.
2. Escalate to Tier 2 if restart is unsuccessful.
the on call Comms
who is the signal supervisor
Bobby
What is the closest train station to work called?
what does TMBL stand for?
Tacoma Municipal Belt Railway
What does RAD stand for?
Railroad Advisor
Text Magic
what do we use instead of text magic for cfrc?
industry safe
who do you transfer silverline crossings calls to?
TEXRail
Who would you call for a Hyrail Issue?
Ryan Scott
Alex Denny
Chad Frasher
When you Hit Confirm during a railroad sentry alert, what does it do?
pulls live feed to your computer so no one else will have access to it.
the track inspector
what is the current timezone CFRC in?
EDT
Steps taken for a dig ticket?
- Take Information in Track Flow, create a track IT, send text magic out, and email.
when restarting services for locomotive what number do you press in hosting management and type out?
#6 and type out Yes.
what steps do you take if you receive a call or email for federation link issue?
2. Notify the network team of issue.
3. create track it and track flow.
Track IT, Track Flow, close tickets do not post in Teams.
What time do you have to call Bobby/Steven instead of the maintainer list first?
5:45-6am cdt or 8:45-9am cdt monday-thru friday
During a PTC call if TRE Dispatch grants cut out what do you ask to verify?
If Absolute Block Protection was placed.
What is the outcome to power of the team?
We make each other better :D
what buildings numbers does MTI cover on Trinity Blvd?
Suite#Dispatch100,100,250,108,500