Price & Value Concerns
Can I just pay as I go instead of committing to a membership?
Yes, however, the membership will allow you to come in at a cheaper rate and you will accrue the sessions, so even if you don't come one month you still have those to use.
I’m not ready to commit to something long-term.
We have a low commitment membership that allows you to cancel after 3 months, and we also have options like Freeze and Freeze Plus to help you if needed
I’m really busy right now—I don’t know if I’ll have time to make the most of it.
Your sessions accrue so you can come in when its convenient for you! We can also schedule out in advanced.
I don't want to commit.
I definitely understand, our 3 month low commitment allows you to cancel after 3 months so you aren't locked in for a full 6 or 12 month commitment!
I am not sure the provider was the best fit for me.
We have multiple different service providers with different modalities and specialties, as well as pressure, so we can find the best fit for you!
I need to think about whether I’ll actually use it enough to justify the cost.
No worries, we have a low commitment membership that allows you to cancel after 3 months, that way you can see how you like it. Also, if you don't come in, your sessions accrue!
What if I change my mind after signing up?
We have Freeze and Freeze Plus options, as well as our low commitment membership that allows you to cancel after 3 months
Can I pause or cancel easily if something comes up?
We have options such as Freeze and Freeze Plus and we have a client concierge who works with all our clients needs!
I don't want to sign a contract.
The forms are more about making sure you get the lowest rate and the consistency that gives you the best results. We also have freeze options and our 3 month low commitment if you have any concerns about being locked in.
I don't like massages, I just came with someone.
We also offer facials, stretches, and rapid tension relief sessions that you can use your membership for!
I'm going to compare your prices to other places around the area and then I might join.
I understand! We also do service and product discounts throughout the year for our members, and each session is entirely customizable to you and your current needs, so no two sessions are the same.
I’ve signed up for memberships before and never used them.
We can schedule you out and always reschedule as needed. We are open 7 days a week!
I am out of town a lot of the year.
We have locations nationwide, so your membership travels with you!
I've had bad experiences with a massage membership before.
Here, our membership is designed around flexibility. You can roll over unused sessions, pause if life gets busy, and cancel after 3 months with our Low Commitment membership.
I see a physical therapist so I don't really need regular massages.
Massage works alongside physical therapy to help relax and increase circulation, and many clients notice less soreness, better mobility, and even quicker recovery times with massage.
I'm just here to use up this gift card.
Someone if your life thought you could benefit from a massage! We can also use any gift cards towards any services or membership payments.
What if my finances change unexpectedly?
We understand that life changes, and hard times happen to everyone. We can Freeze your membership for up to 6 months out of a 12 month period to help you financially if something unexpected happens.
I live out of state.
We have Massage Envy's in every state but Wyoming, and you can do everything with us on the phone, so you'll never have to come in person after joining.
I have never received regular massage and I'm not sure it would benefit me.
We do have a low commitment option that is only 3 months, it would be a great way to try out regular massage to see if it is a good fit for you.
I see a chiropractor regularly and that is enough.
Massage actually helps your adjustments hold longer, since relaxed muscles are less likely to pull your joints back out of alignment. They work together to keep you balanced by focusing on both bones and muscles.