OPERA Cloud & SSD
This is the portal used to locate resort environment information
What is Pineapple List?
Document used to configure OPERA Cloud
What is a PIW?
A third-party interface, usually passing profile or reservation to or from OPERA.
What is an OPERA Exchange Interface/OXI?
Tool used to schedule resources.
What is Retain?
When project actual $ exceeds project quoted $.
What is Invoice Over Hard Limit / IOHL?
Where the property manages Users and Service account
What is SSD?
Setting or functions should be turned on in OPERA Cloud before Configuration can start.
What is OPERA Controls?
Interfaces type that requires a physical machine at the customer site.
What is IFC8/Property Level Interfaces & OPI?
Required communication to be sent to the Consultants at least 3 days before the start of the project.
What is the Project Email/Details?
Consultant must be added here to enable time posting to the project on their timecard.
What is PFM Transaction Controls?
Determines the number of OPERA Controls a property can have active.
What is The license code- Foundation, Standard and Premium?
A customer facing SSD document
What is MOD SSD doc?
Communication type that sends information from OPERA to the External system.
What is outbound communication?
Two tools/tasks that need to be done to request a TASC resource.
What is Retain (add hold) and email via the HGBU Consulting APEX?
This can only be requested once at the end of the project.
What is additional or a transfer of funding?
6 digit code unique to each property
What is the resort code?
Tool used to schedule a PIW Import
What is HGBU Consulting APEX > PIW Import button?
Credentials are required for a Hosted OPI installation.
What are Token Proxy credentials?
The process to request an approval to book a resource your project, when the resource is not part of your team
Email the resource's manager
IOHL conditions outlined in the customer contract (OMA/TOMA).
What is 5 days or 10% of the contract, whichever is greater; maximum number of days is 25?
Interface Service accounts should be created on the organization that starts with ? letter?
What is I (i)?
3 items that must be completed by the customer by start of Phase 2
What is, Questionnaire OPERA Controls, PIW , Stationary Worksheet AND Property Champion to complete System Admin digital Training?
Opening a CX ticket for this action allows communication to be sent to the vendor system.
What is whitelisting/allow-list?
In order to create a booking in Retain these two things must exist.
What is the Client and Job?
Sent to a client when a project is at risk of going into IOHL status.
What is the Consulting APEX email template "Approaching or Exceeding Quoted Hours"?