PROCEDURES
PRIVATE DUTY
HOME HEALTH
HOSPICE
Scheduling Facts
100

What is the proper order and way to clean a catheter?

CONGRATS!

100

When a patient is private duty and has orders for HMK what are three things you are allowed to do for them as a HHA?

Light Housekeeping

Take garbage out

Do laundry

100

Who is the manager and direct supervisor over Home health?

Melissa

100

What does it mean if a patient is on Hospice?

The PCP believes they have a 6 month life expectancy

100
Approximately how many visits does Anna or Melissa schedule in one week?

Close to 600 visits a week

200

When is the appropriate time you should be wearing gloves?

Any time you are in contact with a patient's body fluids or performing personal cares that involve skin to skin contact

200

If a patient is private duty and has orders for HMK what are you not allowed to do for them?

Shower

Personal cares and ADLS

Feeding

200

If a patient is on Home Health can you supply briefs and personal care items?

NO, we do not cover any supplies under home care

200

Do we provide all supplies for patients on Hospice?

Yes it is 100% covered

200

How many patients currently are receiving HHA's?

About 57

300

What is the guideline for good skin care?

Check the resident's skin daily and report changes to CM

300

What does it mean when a patient is on Private Duty?

They usually only have one or no skilled needs in the home

300

If a patient is on Home Health are you allowed to clean their house for them?

NO, the only thing you are allowed to do is take out their garbage and clean their linens. You should only be assisting in ADL's, bathing/showering and light housekeeping listed on care plan

300

Is a patient on hospice required to perform 2-3 ADL's and shower/bath on every visit?

No. Since they are End of Life care they get to pick and choose what they do

300

What is the protocol for a missed visit?

1. Attempt to reschedule with the patient for another day during the week

2. If unable to reschedule, notify CM, Melissa and Anna

3. Marked as missed (NEVER DECLINE) with valid reason why

400

When providing perineal care for a female resident, the nursing assistant should

wipe from front to back

400

If there is an emergency while treating a Private duty patient but the nurse is not seeing them, can you still call the nurse to do a PRN visit before having them go to a Hospital or doctor?

YES!

400

Can you as a HHA distribute medication to a patient?

No, you can encourage but cannot give them medication directly unless education is given by the nurse and an order is written to okay it

400

How do you input supplies in your tablet for Hospice patients?

1. Go to Medical Records

2. Find patient's name

3. Go to Features

4. Go to order supplies and add

5. If supply is not listed, you need to have the nurse write an order for specific supply

400

What is Melissa job title? What is Anna's job title?

Melissa: HH Clinical Manager

Anna: HH Business Office Manager/Intake and Scheduling Coordinator

500

If a patient is NWB and they request a shower are you allowed to assist them with one?

NWB means non weight bearing, you should be giving a bed bath

500

We supply all supplies for Private Duty patients.


True or False?

FALSE

500

Who should you be in constant contact with about patient care?

Family, Case manager, and patient

500

What is the most important part of us being in the home near the end of life?

Making sure the patient and family feel like they are not alone in their grieving and making that connection of trust with them

500

How often should you be renewing your CNA license?

Every two years, 45 days prior to your expiration date