Vocabulary
Understanding someone’s feelings
What is Empathy?
True or False: HHAs can diagnose client
What is False?
Showing up on time and doing what you are responsible for
What is dependable?
RN, LVN, PT, OT, Social Worker, Speech Therapist, Dietician, Physician
What is members of the interdisciplinary team
Is it professional to share personal problems with a client
What is No?
Working together with different healthcare workers
What is Interdisciplinary?
Who creates the care plan
Who is the Registered Nurse?
Compassion, patience, empathy, kindness
What is qualities of an HHA
The Registered Nurse (RN)
What is Who supervises the HHA?
Not accepting expensive gifts, not sharing personal details, keeping the relationship professional.
What is professional boundary?
Order of authority
What is Chain of command?
Examples: trimming toenails, giving medications (varies by state), changing sterile dressings, diagnosing
What are task HHAs are NOT allowed to do?
Documentation, communication, time management, organization
What is learned skill of an HHA?
Speech Therapist (SLP)
What is Who helps clients with swallowing and communication?
Call the agency/client immediately and report it
What is qualities of HHA?
Being on time and reliable
What is punctuality?
It ensures safe, legal, and consistent care for the client
What is care plan?
Clients must feel safe with the HHA in their home
What is trustworthiness?
It ensures the client receives safe, complete, and coordinated care
What is the interdisciplinary team?
Being late, poor hygiene, arguing with clients, using phone excessively, breaking rules
What is unprofessional conduct?
Noticing changes in a client’s condition and reporting them
What is observational skills?
Politely decline and report to the supervisor/RN
What is when HHA are asked to perform a task outside their scope
Your actions match your words; you are consistent
What is congruent?
Professionals from different fields working together for the client
What is the interdisciplinary team?
Examples: arguing with a client, raising your voice, gossiping, ignoring instructions, sending personal texts during work
What is unprofessional conduct?