OMNI
What is required to be listed in the provider special instructions?
Modality, duration, frequency, and authorized date range.
What is the first question you ask when staffing a referral?
Are you a nurse registry?
What is the name of the cord you must have connected when you hardwire your computer?
Ethernet cable
Which 2 HHC employees have twins?
KD and Akita?
Which HHC rep collects unique and colorful sneakers.
Veronica
Where do you find if a vendor is contracted or an LOA provider's information?
Provider info
What do we absolutely have to have approval from the adjuster for?
Rates and continued services?
Is it acceptable to work on your laptop at an internet cafe?
No.
Which HHC rep has rapped on stage in Boston.
Stephanie?
Which HHC rep likes to play Dominos ?
Greg
What is the way to get to the fee schedule calculator?
Resources, fee schedule calculator
Who is not authorized to provide approval for rates or services?
The NCM
What is the time frame URGENT/ STAT/ RUSH referrals need to be staffed?
24 - 48 hours
Which HHC rep grows ornamental bamboo?
Megan?
Which HHC rep Stands 4'11"
Hannah
What is the information required to use the fee Calculator?
State of jurisdiction, ZIP Code, and Billing code
What is the process if you are not receiving a response from adjuster?
Attempt 1 email,2 add TL, 3 add ADJ TL
What are all the resources you must utilize when staffing in orders?
OMNI CRM, Cheat Sheet, Medicare.gov and Google
Which HHC rep has been to 150 Concerts?
Madelyn
Which HHC rep likes Dill pickle flavored food (1)
Who likes Italian Food (1)
Shakita - Dill Pickle food
Josie - Italian food
Where do you send information from a new agency to get entered in the system?
providerinfo@careworks.com
True or False: It is okay to provide notes and invoices to the adjuster and NCM.
False: Only notes go to adjuster and NCM
True or False: It is okay to proceed with a different agency after Paradigm has already accepted the referral?
False: You must get management approval before canceling with Paradigm
Which HHC rep built an igloo? (1 team mate)
Who is creative with clothes? (1 team mate)
Donna - Igloo
Markita - creative with clothes
Which HHC rep was born in Germany?
Kinda