Characteristics
Behavioral Examples
The 6 Tools
"5 Star" PDP
Six HPDM Tracks
100
Strives for personal excellence through improving behavior, skils, and knowledge as a result of evaluation and feedback
What is PERSONAL MASTERY
100
Interacts in a positive and productive manner
What is INTERPERSONAL EFFECTIVENESS
100
Past behavior is the best predictor of future behavior
What is PERFORMANCE-BASED INTERVIEWING
100
A tool that will assist you in realizing and achieving your career goals?
What is PERSONAL DEVELOPMENT PLAN
100
One has to build successful work _________________and interact with people in a positive way to achieve our organizational goals.
What are RELATIONSHIPS
200
Works to build trust with employees and Veterans through their actions
What is ORGANIZATIONAL STEWARDSHIP
200
Willing to learn new procedures and technology
What is FLEXIBILITY/ADAPTABILITY
200
Establishes trust and common goals
What is COACHING AND MENTORING
200
This can be Long Term (5 yrs) or Short Term (1-2 yrs)?
What is CAREER GOAL
200
This is a key factor in performance mangement?
What is Measurement
300
Looks beyond the status quo and have mastered 'out of the box' thinking techniques
What is CREATIVE THINKING
300
Takes responsibility for safety and high quality in the workplace
What is TECHNICAL SKILLS
300
Continuous feedback through coaching and mentoring
What is CONTINUOUS ASSESSMENT
300
Examples of this are: 360 feedback, Myers Briggs, Strong Campbell Interest Inventory
What are ASSESSMENTS
300
Name one of the 6 HPDM Tracks
What is Performance Based Interviewing, Continuous Learning Opportunities , Competency Development, Coaching/Mentoring, Continuous Assessment, Performance Management
400
Consistently focuses on the "big picture" of the organization
What is SYSTEMS THINKING
400
Demonstrates continuous learning through improvement in behavior and skill as needed
What is PERSONAL MASTERY
400
Performance Management measures ____________ and organizational performance
What is INDIVIDUAL
400
This establishes "check points' along the way to make sure you are still on course
What is A TIMELINE
400
This methodology encourages employees to provide learning opportunities for their co-workers, to help others master new skills by providing new challenges and offering their support, encouragement, wisdom and advice.
What is COACHING AND MENTORING
500
Integrity, Committment, ____________, Respect, and Excellence is VHA's core values
What is ADVOCACY
500
Seeks to go beyond what the customer requests, exceeds expectations
What is CUSTOMER SERVICE
500
Provides all employees with skills for their lives
What is CORE COMPETENCY DEVELOPMENT
500
The acronym "SMART" stands for what?
What is SPECIFIC, MEASURABLE, ATTAINABLE, REALISTIC, TIMELY
500
On a personal level, this is about constant expansion of skills and skill-sets through learning and increasing knowledge?
What is CONTINUOUS LEARNING