RULE OF THREE
SMARTBOX
HITS THE FAN
1

The "Details" of the RO3, include these items....

What is Chip, Buttons, and Additional Information

1

My customer has a Auto Key that they wish to get credit for.

What is refer to the KeyStart Return Policy.

1

DOUBLE BONUS QUESTION!!!!!!!!

Which warning light on the dashboard prevents programming.....

What is any dashboard warning light?


2

This number is provided by "The Customer" at the time of ordering/purchasing  the new key

What is the "FCC" number

2

DOUBLE BONUS QUESTION!!!!!!!!

How do you read  the "Chip type"?

What is using the Smartbox Chip reader?


2

DOUBLE BONUS QUESTION!!!!!!!!

Which DC do PURCHASED key machines get returned to?

What is NONE!

3

If you cant read the FCC number on a customers key you should do this.

take a picture and blow it up, or negative effect



3

What is the first step to look up a key on My Key Counter? 

What are the Make/Model/Year (M/M/Y)

3

TRUE OR FALSE

Store should only need 1 training


What is FALSE?

4

DOUBLE BONUS QUESTION!!!!!!!!

Which of the rule of 3 require you to Read, Watch, and Inform?

What is the "Widget" in the Rule of 3

4

DOUBLE BONUS QUESTION!!!!!!!!

One of my Smartbox cables is damaged.  What should I do?

What is call the number on the back of the Smartbox for Tech Support.

4

Your customer has a miscut key they wish to return, what do they do?

What is have the customer fill out the claim form on the homepage of "mykeycounter.com".

5

What process must be done every time a customer brings in a key to be duplicated? 

What is the Rule of Three

or

Programming Checklist


5

How often should a Smartbox be updated?

What is weekly?


5

Where can you locate the Smartbox Serial number.

What is on the back of the Smartbox

           AND/OR

What is on the home page of the Smartbox app. on the tablet?