The "Details" of the RO3, include these items....
What is Chip, Buttons, and Additional Information
My customer has a Auto Key that they wish to get credit for.
What is refer to the KeyStart Return Policy.
DOUBLE BONUS QUESTION!!!!!!!!
Which warning light on the dashboard prevents programming.....
What is any dashboard warning light?
This number is provided by "The Customer" at the time of ordering/purchasing the new key
What is the "FCC" number
DOUBLE BONUS QUESTION!!!!!!!!
How do you read the "Chip type"?
What is using the Smartbox Chip reader?
DOUBLE BONUS QUESTION!!!!!!!!
Which DC do PURCHASED key machines get returned to?
What is NONE!
If you cant read the FCC number on a customers key you should do this.
take a picture and blow it up, or negative effect
What is the first step to look up a key on My Key Counter?
What are the Make/Model/Year (M/M/Y)
TRUE OR FALSE
Store should only need 1 training
What is FALSE?
DOUBLE BONUS QUESTION!!!!!!!!
Which of the rule of 3 require you to Read, Watch, and Inform?
What is the "Widget" in the Rule of 3
DOUBLE BONUS QUESTION!!!!!!!!
One of my Smartbox cables is damaged. What should I do?
What is call the number on the back of the Smartbox for Tech Support.
Your customer has a miscut key they wish to return, what do they do?
What is have the customer fill out the claim form on the homepage of "mykeycounter.com".
What process must be done every time a customer brings in a key to be duplicated?
What is the Rule of Three
or
Programming Checklist
How often should a Smartbox be updated?
What is weekly?
Where can you locate the Smartbox Serial number.
What is on the back of the Smartbox
AND/OR
What is on the home page of the Smartbox app. on the tablet?