RULE OF THREE
The "Details" of the RO3, include these items....
What is Chip, Buttons, and Additional Information
I have an Ace Retailer that has several keys that they claim are defective. What should I do?
What is refer to the KeyStart Return Policy.
DOUBLE BONUS QUESTION!!!!!!!!
Which warning light on the dashboard requires a call to tech support?
What is any dashboard warning light?
This number is found on the customers key.
What is the "FCC" number
DOUBLE BONUS QUESTION!!!!!!!!
How do you read the "Chip type"?
What is using the Smartbox Chip reader?
DOUBLE BONUS QUESTION!!!!!!!!
Which DC do PURCHASED key machines get returned to?
What is NONE!
If you cant read the FCC number on a customers key you should do this.
take a picture and blow it up, or negative effect
What is the first step to look up a key on My Key Counter?
What is the Make/Model/Year (M/M/Y)
TRUE OR FALSE
Store should only need 1 training
What is FALSE?
DOUBLE BONUS QUESTION!!!!!!!!
Which of the rule of 3 require you to watch a video?
What is the "Widget"
DOUBLE BONUS QUESTION!!!!!!!!
One of my Smartbox cables is damaged. What should I do?
What is call the number on the back of the Smartbox for Tech Support.
Your retailer has a miscut key they wish to return, what do they do?
What is have the customer fill out the claim form on the homepage of "mykeycounter.com".
What process must be done every time a customer brings in a Automotive key to be duplicated?
What is the Rule of Three
or
Programming Checklist
How often should a Smartbox be updated?
What is weekly?
Where can you locate the Smartbox Serial number?
What is on the back of the Smartbox
AND/OR
What is on the home page of the Smartbox app. on the tablet?