Situational
What does it mean to be professional?
1. Be on time
2. Communicate in clear, respectful ways
3. Be reliable
4. Have integrity
Which food does gluten come from?
Eggs
Wheat
Milk
Wheat
What are the 5 required food components at lunch?
Protein
Grain
Fruit
Vegetable
Milk
What are the first two steps before mixing a salad?
1. Ensure your hair is tied back
2. Wash your hands
3. Put on gloves
If your lunch manager tells you to do something differently, should you take this as a personal attack?
No. They are just trying to make things run smoother or adhere to department policies.
Situation:
You feel the students don't really like the greek-yogurt salad dressing. You should:
A. Tell the students its gross and they shouldn't try it
B. Only add a little bit of dressing
C. Add dressing directly onto trays of students who want it
D. Mix the salad with the proper ratios as you've been trained and continue encouraging the students to try the salad. Email Chef Nate with your feedback or text in group chat.
D!!!
Mix the salad with the proper ratios as you've been trained and continue encouraging the students to try the salad. Email Chef Nate with your feedback.
If a student's profile says "no dairy," but the student says they want the regular meal that day (with dairy), can they have it? (they really want it)
NO!!
Students are not allowed to get anything other than what is on their profile. If their allergies have changed, we need a note from a parent.
What is wrong about this serving line order?
2. Table with trays
3. Milk cooler
4. Salad bar
5. Point of Sale
6. Hot Entree
7. Share Table
The point of sale has to be at the end, once all of the food is on the student's tray.
*The share table must be at the very end.
Does cold food need to be kept cold once it's taken out of the refrigerator?
Yes! This is best practice to prevent bacteria from growing. It also tastes better cold.
Where can you see staff schedules?
Subscribe to our FNS department Google calendar
Situation:
Your food arrived and you are missing 60 hot chicken sandwiches. You should:
A. Call 911
B. Immediately notify your Lunch Manager
C. Call Jen
D. Do nothing
B. Immediately notify your Lunch Manager
If a student has an egg allergy, which item can they NOT have?
A. Green Chile Chicken Tamales
B. Pepperoni Pizza
C. Chicken Caesar Salad Wrap
D. Bahn Mi with Hoisin Sauce
C. Chicken Caesar Salad Wrap
What is a reimbursable meal?
A student meal that meets all federal and state rules and qualifies for reimbursement from the government.
Why do we throw our hot entrees away after lunch service?
What are the menu meetings?
Monthly meetings where Chef Nate reviews the upcoming menu with our front of house team. This is your chance to learn about menu changes, new entrees, and allergy information.
Situation:
A new student comes through the line and says they have a gluten allergy. You should do all of the following except:
1. Make note of their name or student ID
2. Hand them the food allergy form to have their parent fill out and return to us the next day
3. Notify your lunch manager.
4. Refer to allergy handout list to see what you can provide them that day.
5. Take a pause and slow down the line to ensure you're giving this student the correct option
6. Let the student take whatever they want
6.
You should do all of those things
If a student has a dairy allergy, which item(S) can they NOT have?
1. Blueberry muffin
2. Chocolate milk
3. Esquites
4. Melon
1. Blueberry muffin
2. Chocolate milk
3. Esquites
What is offer v. serve?
OFFER
all five meal components are OFFERED. We only require we take the minimum 3 (one being a fruit or veg).
SERVE
All five meal components are automatically SERVED to every student.
What is our primary food safety policy?
Time as a temperature control
What percentage are we aiming to stay under with food waste?
10%
A teacher tells you they're taking the entire 6th grade to the zoo next month. What should you do?
Thank them for notifying you and tell them to fill out the Google form, which they can find on the HIVE. Kindly remind them this must be done 2 weeks in advance.
What meal should we order for a student with a dairy and sesame allergy on orange chicken and rice day?
Orange chicken and rice. It does not contain dairy or sesame.
What is the minimum portion of fruit for K-8th grade?
1/2 cup
You arrive at work and find the milk cooler unplugged. What are your next three steps?
1. Let your lunch manager know
2. Make note of the temperature of the refrigerator. Take the temperature of the milk.
What are the 3 steps of the new disciplinary process?
1. Verbal warning
2. Written warning
3. Termination