Disputes
Verification/ANYTHING
Restrictions/Special
Apple Card
Whatever :)
100

I did not authorize.

What is a Fraud Dispute? 

100

Used for verification.

What is Innovious and LN? 

100

I lost my phone. 

What is Account Takeover?

100

No fees, Daily Cash, increased privacy and security.

What is Apple Card key features?

100

Go for assistance.

What is Symphony? 

200

I may become permanent. 

What is a dispute credit?

200

I can be used to send Money in messages and purchases.

What is Daily Cash?

200

I am used for flags on dashboard.

What is AUI?

200

Calculated daily.

What is Interest?

200

Occurs when something important/significant has an impact on future

What is Moment of Truth? 

300

I must be placed to complete intake.

What is OBC?

300

I'm only able to reach 250k.

What is Cap Limit?

300

Eligible Band 5 Genpact employees supporting the Helix account.

What is VIC?

300

Must adhere to TISA.

What is Annual Percentage Yield? 

300

Used for Cases and previous conversations.

What is Appian?

400

Authorized. 

What is a Non-Fraud dispute?

400

I am used for verification and/or authentication.

What is OTP?

400

I may look like ID theft. 

What is Fraud Ring? 

400

I may only have 6 with Apple Card.

What is Beneficiaries?

400

Competitive, Risk Tolerate and Decisive.

What is Direct Communication?

500

I must raise alerts on account for frequent disputes.

What is 1st party Fraud? 

500

I may be placed if not verified PN. (T/F)

False

500

ACH Return, LV 2 and 3 Complaints, Fraud Rings, 1st Party Fraud

What is FIC case? 

500

A dashboard for all your systems.

What is OKTA?

500

Marked bell.

What is an overdue or urgent conversation?