Appointments
Weave
Protocols
Day Smart
Chronos
100

The color slot on the schedule when a Wellness appointment can be booked

What is a white slot?

100

The extension number of your Weave phone

Ritz - 112

Liz - 111

100

The Highline staff member we send Health Certificate Requests to

Who is Allana?

100

The tab in the client file where you would find their list of pets

What is the relationship tab?

100

The number of days of bereavement leave we are allowed 

What is 5 days?

200

The time frame when a Same Day/Urgent appointment can be booked

What is the same day, or the day before

200

The Weave extensions for the in-house Highline CSRs

What is 101 and 102

200

The age at which we recommend canine patients begin having an annual HWT

What is 7 months?

200

Where you would be able to view patient reminders and services due

What is the right hand side of the patient chart?

200

Where we can view the Chronos Employee manual

What is in Paycor?

300

The color wellness appointments appear on the calendar once booked

What is Blue?

300

The feature on the Weave phones that should be enabled during non working hours

What is DND?

300

The vaccine that is mandated by the state for all dogs, Cats and Ferrets and must always be administered by a licensed veterinarian.

What is the Rabies vaccine?

300

The tab we need to select to enter a deposit for new client appointments and same day/urgent appointments.

What is the billing tab?

300

How long we need to be employed with Chronos to enroll in the retirement plan 

What is 1 year?

400

The length of time you would extend appointments for a family bring in three pets to be seen at the same time

What is 90 minutes

400

The soft key on the Weave phones that you would press while on a call to place it on hold and so anyone else could pick the call up when available

What is the Park key?

400

What is required for clients to pick up controlled substances, or written prescriptions for controlled substances

What is a photo ID?

400

The tab we select on the patient chart to enter prescription request or surgery/dental appointment requests

What is the tasks tab?

400

The number of years in which we need to be employed with Chronos before we see an increase in vacation time from 80 hours to 120 hours?

What is 3 years?

500

The color tech appointments appear on the calendar once booked

What is Yellow?

500

The softkey on the Weave phone that you would hit to transfer a call without first speaking to the person you are transferring to

What is the B(Blind) Transfer Key?

500

The type of appointment scheduled if a patient has not been seen in over 6 months and the owner is considering euthanasia?

What is a Quality of Life exam?

500

The tab in the patient chart we need to select to be able to email patient records

What is the export tab?

500

The Chronos Chief Operating Officer

Who is Starr Virkler?