spell LUGGAGE
LUGGAGE
Synonym for trousers
pants
Where I park my car
car park
Answer the phone. You are a receptionist at Berlitz Paradise. It is 10 am.
Good morning, my name is Graciela. Thank you for calling Berlitz Paradise, how can I help you?
Past Tense of buy
bought
Spell DIRTY
DIRTY
Synonym for straightaway
immediately or right away
When my steak is too red/pink and has blood but I asked for well-done
undercooked
Make this reservation:
Hotel Palazzo: two double rooms for Saturday, March 29th. You need a car parking space.
Hello, I would like to make a reservation please....
Past tense of pay
paid
Spell FILTHY
FILTHY
Synonym for to fix
to mend
Check in guests. You work at Queen's Hotel. Remember these things: name, address, passport, key card, and registration card.
Mrs. Georgina Wade. Room Double for 3 nights.
What are the three meals of the day?
In the morning you eat _____________. At 12 pm you eat ____________. In the evening you eat _____________.
breakfast, lunch, dinner
Spell IMMEDIATELY
IMMEDIATELY
Synonym for smells of smoke (I need an adjective)
smoky
When my steak is black and I asked for medium well
overcooked
Deal with the guest complaint.
Guest: our hotel room is very small, the shower does not work, our towels are dirty, and we have no pillows.
Guest: our hotel room is very small, the shower does not work, our towels are dirty, and we have no pillows.
Past simple for these verbs:
1. prepare
2. know
3. take
4. leave
5. order
-ed, knew, took, left, -ed
Spell COMPLIMENTARY
COMPLIMENTARY
Synonym for to solve a problem
to handle a problem or to deal with a problem
Free bathroom things from a hotel to the guests. Examples: soap, shampoo, or hair conditioner
Give the hotel guest directions inside the hotel. Use page 42 from your book.
I need directions from the car park to reception. From reception to the bar. From the bar to room 212.
You work for the Hilton Hotel in Beverly Hills. Take a reservation. You will have technical difficulties.
5 nights.