Casino Games
This Casino game allows you to make multiple wagers which need to be cashed out in a timely manner in order to win.
What is Rocket 2?
This Promotion type requires a player to wager a certain amount on a game to receive the reward
What is Play and Get?
This Query shows a detailed list of all casino credits/rewards within a certain timeframe.
What is query 2598- Casino Credit History?
This game provider is responsible for most Live deaer games on our platform.
What is Evolution?
This person completed their first Spartan race in November 2025
Who is Mike Sannella?
This casino game feature will place an extra wager for the player with each spin, sometimes leaving players confused.
What is Jackpots?
If the player deposits $100 and receives $50 in casino credits, what type of promotion were they opted into?
What is a 50% deposit match?
This query is often helpful in tax season when a customer is looking for a summary of their gameplay.
What is Query 1341- Customer Win/Loss Report by Date Range?
We request this document when a player changes their email/phone number.
What is an scid?
This person traveled to Grand Teton National park earlier this year
Who is Jordan Miller?
This table game features only 1 "Green 0" as a potential outcome.
What is European Roulette?
In the Free Currency tab, Casino credits are formatted with a $ leading the amount. What is the currency symbol for spins?
What is XUN?
These queries are helpful if nothing is populating when using the boid from userhub in query 3930.
What is Query 4344- User Bonus Offer Multi-Redemptions by BOID?
Or 3931 - User Redemptions by Timeframe
The Fraud Review Step 2 flag can typically be resolved by CX, except for which situation?
What is High Risk?
This person was a TL for over 2 years before starting recently as an overnight manager.
Who is Josh Lafond?
In this casino game, if the dealer busts with three or more cards, the player's hand will result in a push.
What is Quantum Blackjack+?
This Refer-A-Friend offer limits two referrals per the promotional period
What is the GNOG RAF offer
This query will tell you the points, rank, prize, and status of a LB
What is query 2231 - Casino Leaderboards
When dealing with a compromised account, what 2 things are needed to restore account access after the investigation is complete?
What is an SCID and PW reset?
This person had an internship with the Dallas Cowboys prior to starting at DraftKings
Who is Cam kelly?
In this casino game, a 3-card 7 by the banker results in a “Push”.
What is EZ Baccarat?
If a player wagers $1000 on Digits Now as part of a playthrough, how much progress (in $) has the player made?
What is $200?
These two queries can be used to help players with their daily launch questions.
What is query
4449 - Daily Rewards Rocket Credit History
and
4450- Daily Rewards Rocket Credit Breakdown ?
This resource should be used before sending a case to the chargeback team.
What is the Chargeback Repayment Tool?
This person strictly prefers YouTube to TV shows or Movies
Who is Albert Garcia?