True or False
True or False: There is a document that outlines the many reasons that all individuals deserve fair treatment and equal access to services while under the care of Pyramid Healthcare.
True, Pyramid's 'Client Rights' Document.
This is the address of the facility.
420 Supreme Court Drive, East Stroudsburg PA 18302.
When is it ok to remove food from the dining room and bring it to your room?
Never
How often do you meet with your counselor?
Each client is assigned a primary counselor. You will see them Monday through Friday at 10am, as well as 1x per week for individual sessions.
There are designated days and times for this task, including during evenings with BHT staff, and during 1x per week individual sessions with counselor.
Phone Calls
True or False. Laundry is a necessary self care task, that must be completed at certain days and times according to your floor/suite location.
True
This is a rule that many don’t realize is a rule, but is a really great rule that has countless benefits to following it.
No client should be in any other clients room at any time. Zero exceptions.
Food and beverages, lighters and matches, and cellphones.
Things visitors are not permitted to bring with them during a visit.
These individuals are not part of the treatment team. Under no circumstances are you able to communicate with these specific individuals while still in treatment, including not on the phone or via mail.
Former Clients (specifically someone you met in treatment that left before you.)
It is never too early to start planning this part of your treatment. You counselor may discuss options for this in your first session.
Aftercare Plan
True or False: Pyramid is responsible or can be liable for belongings or valuables you choose to keep on your person or in your room.
False.
The amount of time one must be in treatment prior to leaving the grounds to go to outside events or leisure activities in the community.
At least 1 full week. 7 Days.
Aerosol cans, hair products, powders, wipes, cotton balls, q-tips, tampons, nail polish remover, chap stick, tanning oil, and lotions are considered what.
Contraband
Although similar, these two documents are quite different. They both allow an individual to have their voice heard, yet one must be reviewed and formally addressed with leadership and the other may be addressed within the treatment community.
Community Concern and Grievance
This method of communication can be utilized as frequently as you wish and materials in order to write and send this communication will be provided to you if needed.
True or false, non-compliance of program guidelines, including not attending daily programming/scheduled groups, may result in discharge.
True.
How many designated smoking areas are there?
Three. The gazebo, the front pavilion and the back pavilion. In front of the intake and detox area, is NOT a designated smoking area.
These two forms of currency must be locked up in confiscation or a locked safe throughout the duration of your treatment. Only a Supervisor may access this for you to assure safety and that nothing is misplaced.
Cash and/or Credit Cards
Who is a staff member you can always go to if you need help?
Any Hillside staff member can assist you, and if they cannot, they can direct you to someone who can.
Due to the nature of our services and the need to protect confidentiality, these cannot be accommodated.
Unscheduled visits
True or False: This document is meant to be a punishment, and if placed on one, it basically means you are going to be kicked out of treatment for even the smallest reason.
False. A motivational contract is meant to encourage the individual to refocus their priorities and improve their motivation for full engagement in treatment. It is not a punishment, rather acknowledgement of an opportunity to access more support and promote client success.
What number should someone call if they want to get a hold of me?
This rule is something to be taken very seriously, as not following it could not only result in discharge from treatment but could also place many other individuals in danger.
Smoking is not permitted in any of the rooms.
This person is the most important member of your treatment team.
The Client (You Are).
How often are room searches and Urine Drug screens done?
They can be done at any time, at random.