Customer
Financial
Internal Work Process
Learning and Growth
Anything Goes
100
Upon admission to Snell Farm, youth choose the colors of bedding and curtains for their room.
What is improve the youth/family experience? (C2A)
or
What is collaborate to influence, meet, and exceed the expectations of youth, families, funders and other strategic partners? (C2)
100
500 individuals each donate $10,000 with no restriction on how the funds can be used.
What is create and implement Foundation strategies to identify additional donor prospects, strengthen major giving efforts and increase overall philanthropic revenue that funds agency-wide priorities and builds financial reserves in the Foundation? (F1B)
or
What is achieve financial sustainability in a way that enables an efficient and integrated system of care? (F1)
100
75% of eligible youth in residential services at Crestwood Campus are enrolled in TF-CBT.
What is execute Evidence-Based Practice Plan? (I1A)
or
What is ensure that evidence-based and best practices are the standard of care, delivered with fidelity? (I1)
100
Recent staff survey indicates that 83% of staff believe Hillside values inclusion and tries to promote diverse senior leadership.
What is develop and execute Hillside's Diversity, Equity and Inclusion (DE&I) Strategic Plan? (L2A)
or
What is strengthen our culture to promote high performance and diversity? (L2)
100
"Healthy productive people thriving in families and Communities."
What is Our Vision?
200
Western Region Youth, Staff, Foster and Birth Parents participate in TeleCare Family Therapy every other week.
What is improve the youth/family experience? (C2A)
or
What is collaborate to influence, meet, and exceed the expectations of youth, families, funders and other strategic partners? (C2)
200
HWSC Syracuse receives a commitment from Syracuse City School District to fund 90% of all program operations.
What is create a sustainability plan for our system of care that includes Hillside Work-Scholarship Connection (HW-SC)? (F1A)
or
What is achieve financial sustainability in a way that enables an efficient and integrated system of care? (F1)
200
All members of HILT donate to the Hillside Children's Fund.
What is engage Board members, senior leaders and staff in support of the Foundation’s strategy and regularly communicate the results and benefits of philanthropy within and beyond the Hillside community? (I3A)
or
What is build a culture of philanthropy supporting the Foundation’s work? (I3)
200
Between November 2019 and June 2020 the Youth Care Professional turnover rate was less than 3%
What is develop and implement a compensation strategy for identified jobs? (L1A)
Or
What is attract and retain high-quality staff that meet the needs of the organization? (L1)
200
638 Squirrel Hill Rd
What is the location for Stillwater RTF?
300
At Snell Farm the decrease in the use of restraints exceeds Q3 program targets.
What is ensure programs meet or exceed value measurement targets and determine which programs provide the highest value to our customers? (C1A)
or
What is be an industry leader that delivers value to our customers and contributes knowledge to our field that also build our brand? (C1)
300
Jeff Bezos sponsors 200 HW-SC students in a new youth employment program at each of Amazon's distribution centers.
What is create a sustainability plan for our system of care that includes Hillside Work-Scholarship Connection (HW-SC)? (F1A)
or
What is achieve financial sustainability in a way that enables an efficient and integrated system of care? (F1)
300
Finger Lakes Campus reduces the wait time for referral processing from 3 days to 24 hours.
What is proliferate the training and application of Lean Six Sigma across the system of care to increase efficiencies and reduce waste? (I2A)
or
What is develop new, and improve existing, key work processes to increase efficiency and alignment with our Philosophy of Service. (I2)
300
54% of Residential Treatment direct care staff earn DBT certifications.
What is Deliver effective training in evidence-based practices with fidelity to required staff, aligned with the EBP 2.0 Plan? (L3A)
or
What is ensure staff have the knowledge and skills needed to deliver quality services and solutions? (L3)
300
The name of Maria's dog
What is Truffles?
400
83% of strategic partners surveyed were satisfied with our communication.
What is increase funder and strategic partner engagement and loyalty? (C2B)
or
What is collaborate to influence, meet, and exceed the expectations of youth, families, funders and other strategic partners? (C2)
400
All administration services end the Fiscal Year within budget.
What is collaborate across HFA departments, HCF and HCC services to ensure that administration processes meet intended objectives efficiently and effectively. (F2B)
or
What is align fiscal and operational models with the changing payer/regulatory and industry landscape? (F2)
400
In 2019, 65% of all green belt projects are sustained through quarterly control plan audits.
What is proliferate the training and application of Lean Six Sigma across the system of care to increase efficiencies and reduce waste? (I2A)
or
What is develop new, and improve existing, key work processes to increase efficiency and alignment with our Philosophy of Service. (I2)
400
94% of new staff hired in Q4 complete their rightStart learning tracks on time.
What is execute the provisional period for new employees to fidelity? (L1B)
or
What is attract and retain high quality staff that meet the needs of the organization? (L1)
400
1949
What is the year Adelaide Kaiser is appointed Hillside Children's Center's first women executive leader?
500
Laura Maggiulli is quoted in the New England Journal of Medicine regarding Hillside's outcome data related to Trauma Focused Cognitive Behavioral Therapy.
What is execute high priority research projects and disseminate outcomes through publications and conferences? (C1B)
or
What is be an industry leader that delivers value to our customers and contributes knowledge to our field that also build our brand? (C1)
500
New York State OCFS has asks Hillside to present our value model at the next conference for financial executives.
What is prepare the organization for successful value-based contracting? (F2A)
or
What is align fiscal and operational models with the changing payer/regulatory and industry landscape? (F2)
500
Youth at Monroe campus participate in heart rate variability biofeedback (HRV-B) as part of a grant from the Foundation of Neurofeedback & Neuromodulation Research.
What is execute Evidence-Based Practice Plan? (I1A)
or
What is ensure that evidence-based and best practices are the standard of care, delivered with fidelity? (I1)
500
Two successors have been identified for each HCC executive director position.
What is drive high-performing culture through employee engagement and our talent review process? (L2B)
or
What is strengthen our culture to promote high performance and diversity? (L2)
500
On this date, the Rochester Female Association for the Relief of Orphan and Destitute Children held it's first meeting.
What is February 28, 1837 at the home of Mrs. William Atkinson?
Later renamed the Rochester Orphan Asylum and opened on April 2, 1837. It housed 9 children in a two story cottage with a garden on the west bank of the Genesee River on South Sophia Street. & years later it would move to Hubbell Park.