HIPAA
What does HIPAA stand for?
Health Insurance Portability and Accountability Act of 1996
If your coworker is locked out of a system and asks to use your log in information, is it okay to let them use your log in?
No, they must follow the procedure to unlock their system.
True or False: It is okay to talk to a member and discuss information while using speaker phone
False- You should always be using either the handset or headset. If you are having issues with your phone, you must put in a ticket to have faulty equipment replaced
These popular nuts are a member of the peach family
Almonds
What is the only letter in SCRABBLE that has a score of five? (Hint: You won't find the letter anywhere in this question!)
K
What does PHI stand for?
Protected Health Information
What should you do before you leave your computer?
Lock it
True or False: When leaving a voicemail, it is okay to state the members FIRST and LAST name
False: You should be following the voicemail talking points which only mentions the household's LAST name
Which grows faster, your toenails or your fingernails?
Fingernails
Americans do what 22 times a day?
Open a Fridge
What does HIPAA Protect?
PHI
Who are you able to speak to regarding EVERYONE in the household?
HOH or Payer Name in eCIS (excluding dropdown)
True or False: We must state to the member that each call is "being recorded for quality and training purposes
True: This is a requirement to the privacy of the member
Vandalism and littering led Singapore to ban the import and sale of which chewy confectionary in 1992?
Gum
What fictional character is real according 25% of Americans?
Sherlock Holmes
What information can you confirm but not give out?
-DOB/AGE
-Address, Email
-Phone Number
-First and Last Name
Does HIPAA apply outside of the United States?
No, HIPAA is only mandated within the United States
True or False: You may update the Phone number and Address at anyones request
False: You must only update this information by the request of the HOH (Head of Household)
What's blowing up, Doc? Exploding cigars, pianos and watermelons are some of the unorthodox tactics used in a cartoon pitting Yosemite Sam in a mayoral race against what Wascal?
Bugs Bunny
What bird has eyes that are bigger than it's brains?
Ostrich
Who needs to comply with HIPPA?
All Health Care Organizations, Employees, and Consumers
Three rules of HIPAA
Privacy
Security
Breach Notification
True or False: It's okay to plug your phone into your computer to charge it
False: You must not connect anything that is not work related to your system
The Cowboy and The Spaceman was a rejected title for what moved that eventually won an Academy Award for Special Achievement?
Toy Story
What is the color of Aircraft Black Boxes?
Orange