HIPAA Basics
This law protects the privacy of a client’s health information.
What is HIPAA?
A caregiver calls the office to give update about a client's condition. Is this is a HIPAA violation?
What is no?
This is appropriate because the office is part of the care team.
Posting photos with a client on social media could cause this.
What is a HIPAA violation?
Sharing client information with your friends or family members would be this.
What is a HIPAA violation?
Keeping client information private and secure is called this.
What is following HIPAA laws & protecting confidentiality?
This term refers to any information that can identify a client and relates to their health or care.
What is Protected Health Information (PHI)?
Caregivers often have access to sensitive info such as: (name 4)
What are:
Sending client information through personal text messages could risk this
What is exposing PHI & HIPAA violation?
Discussing a client’s health while in an elevator or store is considered this.
What is exposing PHI or HIPAA Violation?
By following HIPAA guidelines, caregivers help build _____ with clients and families, while also staying compliant with federal privacy laws.
A client’s name combined with their diagnosis counts as this type of protected information.
What is PHI?
These people should not receive PHI unless permission is given: (name 4)
What are:
Neighbors
Friends
Other caregivers not assigned to the client
Your own family or friends
Social media followers
Repair workers, delivery drivers, etc.
The safest place to communicate about client care is through this.
What is WellSky & private phone call with the office?
Talking to a client about another client & their health status is considered this
What is HIPAA violation or exposing PHI?
We are able to leave secure notes through ____ informing of any condition changes, etc.
What is WellSky?
HIPAA ensures information is handled responsibly, shared only when ______ , and kept ______ at all times.
What is necessary & secure?
A neighbor asks how your client is doing. The correct response is this.
What is "I’m sorry, I can’t share information about the client. You may want to speak with the family or the office." or politely say you cannot share information about client?
What would you do if you see another caregiver posting about their “sweet elderly client” on social media?
What is recognizing this could be a HIPAA violation and reporting it to the office?
Failing to protect client privacy could result in this for the agency and caregiver.
What are disciplinary actions or legal penalties?
Only these people should have access to a client’s personal health information.
Who are individuals directly involved in the client's care (care team) plan or payment for care (power of attorney)?
At Visiting Angels PHI can show up in these ways: (name 4)
What are:
A client’s estranged son calls asking how the client is doing. The client’s family has mentioned there has been tension with him, and he is not listed on the approved contact or care plan. What will you say?
What is "I’m sorry, I’m not able to share any information at this time."
When in doubt, refer the person to the Visiting Angels office.
Many caregivers don’t realize these count as violations of HIPAA to do with phone use: (name 4)
Pictures on personal phone of the client
Pictures on personal phone inside the client’s home
Text messages about the client (first & last name)
Screenshots of care notes
Social media posts about a client
When in ____ leave it ____ .
What is "When in doubt leave it out."
Reasons why following HIPAA guidelines is important: (name 4)
What are