Patient Privacy
You see another aide logged-in and charting on their phone. They leave their phone unattended with patient info showing. What should you do?
Turn off phone for them and/or notify them
Can you leave patient information visible in your car?
No
Can you take patient photos on your personal phone?
Yes but... Clinical photography is permitted only for treatment, payment, or operations. Only approved secure applications may be used. Images must not remain on personal devices.
DO NOT: store patient photos on your phone or share on social media
Who can you report HIPPA concerns to?
Supervisor
What is the safest thing to do after walking away from a computer, phone, patient documents?
Lock it / secure it.
Can you discuss a patient's condition with another CNA in the hallway? (Both are involved in patient care)
Yes. Best practice is to avoid saying patient name or speaking loudly.
What should you do with patient schedules, visit notes, mileage etc... when not using them?
Keep them secure and out of site from public view.
Can you text patient information through normal texting on your phone?
No. Doesn't matter if all parties are involved in patient care. Normal messaging is not secure.
True or False: Only Nurses, CNAs, and Therapists can violate HIPPA.
False. Everyone at Active must be HIPPA compliant.
Can you look up your friend's chart and/or schedule if you are curious?
No
A neighbor asks, "I heard Mrs. Smith is on hospice. Is that true?" What should you say?
"Sorry I can't discuss that information"
You are in a patient’s home and a family member asks about another patient you care for. What should you do?
Do not discuss other patients.
Using emojis or initials instead of patient's full name makes texting safer. True or false?
What can happen because of HIPPA violations? (One example)
Lawsuits, Fines, Loss of Trust, Termination.
Name a bad place to discuss patient information.
Elevator, grocery store, restaurant, etc
If you have old patient paperwork in your car you no longer need, what should you do?
Shred it
Are you breaking HIPPA if you discuss a patient after work with family or friends? You are super vague with no identifying details.
No. As long as you don't give away any info that would identify the patient or hint to who it is.
What is the HIPPA compliant app Active uses to share patient information?
Tiger Connect. Please keep all patient info in this app.
Only large HIPPA breaches need to be reported. True or False?
False.
Can you post a picture on social media with a patient's home or living area in the background?
No.
Name 3 things considered Protected Health Information (PHI).
Name, Address, Diagnosis, Birthdate, Phone Number, Insurance Info.
How do you know who you can share patient information with?
We have a "permission to share" page filled out at every admit. If you can't find or see this file, ask your manager.
A coworker asks to borrow your login for any reason. What should you say?
No. Never share passwords or logins.
A coworker posts a patient-related story online without names. You still recognize the patient. What should you do?
Report to your manager immediately
How long do we need to remain HIPPA compliant after a patient passes away?
There is no expiration date for HIPAA