These are on the rise due to advances in technology, increasing energy costs, and growing comfort among key decision-makers page 1
What are virtual workers or geographically distributed employees?
100
CBT
What is Calculus-based Trust? page 8
100
Use physicians and hospitals considered "in-network."
You can visit a physician outside your network, but will have additional costs.
A primary care physician and referrals for specialists are not necessary.
May be required to meet a deductible.
What is a PPO (Preferred Provider Organization)?
100
He elevates intranets to one of critical importance for virtual teams. page 8
What is Denton?
200
Conflict is defined as an expressed struggle between at least two inter-dependent parties who perceive incompatible goals. page 10
Who are Panteli and Sockalingam?
200
The gender of Brandy's baby.
What is male?
200
GDE
What is geographically distributed employee? page 1
200
You select a physician under contract to be your PCP.
This doctor coordinates all of your medical care, including referrals to specialists.
OON physicians will cost you more out of pocket.
What is a HMO (Health Maintenance Organization)?
200
virtual team leaders need to be more proactive and structuring page 13
Who are Hunsacker and Hunsacker?
300
insufficient mutual understanding can inhibit knowledge sharing. page 4
Who are Alavi and Tiwana?
300
Hernani missed Dr. Harvey's class because of this.
What is chicken pox?
300
IBT
What is Indentification-based Trust? page 8
300
the metamemory containing information regarding the different teammate's domains of expertise page 5
What is transactive memory?
300
One of the reasons virtual teams fail is because they overlook the implications of the obvious differences in their working environments. People do not make accommodations for how differently it really is when they and their colleagues no longer work face-to-face. Teams fail when they do not adjust to this new reality by closing the virtual gap. page 12
Who are Lipnack and Stamps?
400
"leaders articulate a vision of collaboration, clarify expectations of how each virtual team member will contribute…, and recognize and reward team members for making the effort to share knowledge” page 5
Who are Rosen, Furst, and Blackburn?
400
The brand of car Lamar drives.
What is Mercedes?
400
KBT page 8
What is Knowledge-based Trust?
400
the term for being focused on judgmental differences on the best solution to achieve organizational objectives page 10
What is task conflict?
400
teams should verbalize all rules, terminology, and descriptions page 7
Who are Griffith, Sawyer, and Neale?
500
virtual organizing “…require[s] a careful repositioning of trust types, an appreciation of the varied potential for the different forms of conflict and an understanding of the dialectical relationship between both phenomena” page 11
Who are Panteli and Sockalingam?
500
people who emphasize relationship building but may experience feelings of isolation within the dispersed geography of the team. page 7
Who are collectivists?
500
TMS page 5
What is transactive memory system?
500
state of a positive, confident though subjective expectation regarding the behavior of somebody or something in a situation which entails risk to at least one party page 8
What is trust?
500
IBT offers the greatest ability to add value to knowledge-sharing page 9