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Scientific Management
More Scientific Management
Bureaucratic & Administrative Management
HR Mgmt
Mixed Bag - Misc
100
The father of Scientific Management
Who is Frederick Taylor?
100
Breaking a task or a job into separate motions and eliminating those which are unnecessary
What is a motion study?
100

This theorist proposed the concept of Bureaucratic Organizations

Who is Max Weber?

100

Elton Mayo's discovery about the importance of managerial attention and a cohesive work group to employee productivity is also called . .  

What is the Hawthorne effect? 

100

This states there are no universal management theories.  The most effective management theory or idea depends on the kinds of problems that the managers are facing at a particular time.

What is contingency management?

200
The practice of workers to deliberately restrict output
What is soldiering?
200
This husband and wife team are best known for their use of motion studies
Who are Frank and Lillian Gilbreth?
200

This theorist believed that an organization's success was based more on the administrative ability of its leaders than their technical skills. 

What is Henri Fayol?

200

In this approach to conflict, one person gets what they want at the expense of another person. 

What is domination? 

200

This involves managing the daily production of goods and services utilizing a quantitative approach to increase productivity and improve quality

What is operations management?

300

The thorough study and testing of different work methods to identify the best, most efficient ways to complete a job

What is scientific management? 

300
Timing how long it takes good workers to complete each part of their job
What is a time study?
300
The exercise of control on the basis of knowledge
What is bureaucracy?
300

This phenomenon identified that we can have increased productivity by ensuring that managers are attentive to workers' needs and to the development of a cohesive work group

What is the "Hawthorne Effect"?

300

A system of consciously coordinated activities or forces of two or more persons

What is an organization?

400

What do we mean by the term "best practice" in scientific management and what did it replace?

It replaced the "rule of thumb" estimation and developed a science around finding "one best way" to do something
400
This visually indicates what tasks must be completed at which times in order to complete a project
What is a Gantt Chart?
400
Tasks, responsibilities, and authority are clearly divided and defined
What is division of labor?
400

This theorist believed that workers ultimately grant managers their authority. 

Who is Chester Barnard?

400

This focuses on people, particularly the psychological and social aspects of work

What is human relations management?

500
Someone who worked faster than the group
What is a rate buster
500

These theorists were responsible for developing the concept of early ergonomics to lower the wear and tear on workers' bodies and boost productivity

Who were the Gilbreths? 

500
What are two key characteristics that characterize bureaucratic organizations, according to Weber?

What are 1) hiring people based on skill or education (not family or political connections, 2) promotion is merit based, 3) each job is part of a chain of command, 4) tasks and responsibilities should be separated and designated to those best qualified to do them, 5) Rules apply to everyone regardless of status, 6) Rules/procedures/decisions should be in writing, 7) Managers should supervise the organization rather than owners

500

This technique enables two people to approach conflict positively to shape an alternative approach that meets both of their needs.  

What is integrative conflict resolution? 

500

What do we mean by the "zone of indifference?"

The automatic acceptance of managerial authority for many managerial requests or directives