Drew from sociology an psychology to promote a human rather than a mechanistic approach to OB.
Who is Mary Parker Follett?
100
Systems Analysis
What is a method used to analyze complex problems that could not be solved by intuition, straightforward mathematics or simple experience?
100
A time of phenomenal technological and large-scale organizational accomplishment, exemplified by space travel and walking on the moon.
What was the 1960s?
100
Sumantra Ghoshal
Who said that all management theory is value-laden and that conventional management theory and practice has given too much emphasis to narrow self-regarding behavior?
200
Resulted in simplifying the bricklaying process from 18 different motions down to 5.
What was one of Frank Gilbreth's time and motion study with bricklayers?
200
Chester Barnard's view of organizations.
Whose theory was it that organizations were not machines and could not be managed in the impersonal ways implied by scientific management theory?
200
World War II
What was the impetus for finding new management techniques?
200
Institutionalization
What happens when certain practices or rules have become valued in and of themselves, even though they may no longer be useful for the organization?
200
WBCSD
What is a CEO-led coalition of over 200 influential companies?
300
Described how the scientific management approach contributed to the rise of bureaucratic organizations.
Who was Max Weber?
300
Power is fluid and should flow to the worker who knowledge and experience makes him/her best able to serve the company at any given time.
What is Follett's view of authority?
300
Deadly disease
What did Deming call it when individual workers are evaluated on their numerical output or quantified standards?
300
The idea that what we perceive to be real is influenced by the social environment.
What is the social construction of reality?
300
Ecological sustainability, societal well-being, and holistic concerns.
What is are major issues that call for new thinking in the sustainability era?
400
Reduced the cost of a car by two thirds.
What is mass production manufacturing?
400
Elton Mayo and Fritz Roethlisberger
Whose study of lighting at General Electric stimulated significant OB research?
400
Rather than managing activities only within an organization's boundaries we should look beyond an organization's boundaries.
How are open systems different from closed systems?
400
They guide behavior in organizations and are an important part of an organization's culture.
What are unwritten scripts or informal norms?
400
The conventional obsession with maximizing productivity and profitability.
What is resulting in significant physical and emotional costs?
500
Max Webber
Who reorganized work based or rules, procedures and reporting relationships designed to maximize efficiency?
500
Relationships are important in understanding behavior in organizations.
What is the Hawthorne Effect?
500
TQM
How can managers continuously improve organizational work systems so products or services better meet the quality level customers desire?
500
They can have a powerful influence in constructing the meaning of reality for their members.
Who are organizational leaders?
500
Management, Spirituality and Religion
What is one of the Academy of Management's new interest groups?