Topic 7
A framework devised by Professor Lionel Tiger that encourages design for pleasure and emotion. It comprises of four areas: Socio- pleasure; Physio-pleasure; Psycho-pleasure; and Ideo-pleasure.
What is the 4-Pleasure Framework?
An expanded spectrum of values and criteria for measuring organizational success: economic, environmental and social.
What is Triple Bottom Line?
The observation of people using a product and collection of comments from people who have used a product.
What is a User Trial?
A situation where a company keeps a small stock of components (or complete items) or ones that take a long time to make, just in case of a rush order.
What is "Just in Case" or JIC?
A situation where a firm does not allocate space to the storage of components or completed items, but instead orders them (or manufactures them) when required. Large storage areas are not needed and items that are not ordered are not made.
What is Just in Time/ JIT?
A lab in which usability testing is carried out, and test users are monitored by another group of observers in a different room.
What is a Usability Laboratory?
Development that meets the needs of the present without compromising the ability of future generations to meet their own needs.
What is Sustainable Development?
The reliance on the knowledge and skills of an expert in the operation of the product.
What is Expert Appraisal?
The most efficient way of designing and producing a product from the manufacturer’s point of view.
What is Cost Effectiveness?
The systematic gathering of data about individuals or organizations using statistical analysis and techniques to support decision making.
What is Market Research?
Property of an object that indicates how it can be used. Buttons afford pushing, knobs afford turning.
What is Affordance?
A modernized electrical grid that uses analogue or digital information and communications technology to gather and act on information (such as behaviors of suppliers and consumers) in an automated fashion to improve the efficiency, reliability, economics and sustainability of the production and distribution of electricity. They can be national or international. International ones allow electricity generated in one country to be used in another.
What is a Smart Grid?
Increasing sales to existing customers or finding new customers for an existing product.
What is Market Penetration?
A system of manufacturing that uses computers to integrate the processing of production, business and manufacturing in order to create more efficient production lines.
What is Computer Integrated Manufacturing?
Everyone involved in making, selling, buying or handling electronic equipment takes responsibility for minimizing environmental impact of the equipment at all stages in the life cycle.
What is Product Stewardship?
The design of mainstream products and/or services so that they are accessible and usable by as many people as possible without the need for adaptation or specialized design.
What is Inclusive Design
Disconnecting two trends so that one no longer depends on the other. Through the act (using resources more productively and redesigning production systems), it is technically possible to deliver the same or equivalent goods and services with lower environmental impact while maintaining social and equity benefits.
What is Decoupling?
Where a person has a favorite supplier and prefers to buy products from them rather than from other suppliers.
What is Brand Loyalty?
The review of processes in a workflow in order to identify potential improvements.
What is Workflow Analysis?
Design that speaks to people's nature in terms of how they expect products and systems to function and how they expect to interact with them.
What is Visceral Design?
Mistakes and slips when using the product due aspects such as complexity or inefficiency
What is User Error?
At its most basic, this is the breaking down of a system into component parts. From a corporate strategy perspective, this strategy means that the leadership level will determine the goals and how each department and/or individual employees will contribute to meet those goals.
What is Top-Down Strategy?
Being first to market with a new innovation
What is Pioneering Strategy?
A culture of continuous improvement originating in Japan and considered an important aspect of an organization's long-term strategy.
What is Kaizen
Five principles that facilitate a holistic approach to sustainable design: Cyclic; Solar; Safe; Efficient; Social.
What are Datschefski’s five principles of sustainable design?