Communication
Interprofessional Collaboration
Conflict
Miscellaneous
100

Because this type of language may confuse people from different cultural backgrounds, it's best to avoid using slang

What is indirect language

100

This Canadian group created a framework to help health professionals work better together.

What is the Canadian Interprofessional Health Collaborative (CIHC)?

100

Healthcare is fast-paced, high-stress, and emotionally charged, which makes this very common.

What is conflict? 


100

This was the date of our first class.

What is September 3?

200

This barrier involves only hearing information that supports your existing views

What is selective listening (hearing only what supports your views)?

200

The CIHC framework helps improve teamwork to benefit clients, teams, and this large level of care.

What is the health system? 



200

These differences can affect communication, expectations, and behaviors in healthcare teams.

What are cultural differences? 


200

The name of Heather's cat.

What is Roger?

300

These harmful responses like "you should" or "you're wrong!" are know by this term and shut down conversation.

What are communication freezers?

300

This type of communication focuses on being clear, respectful, and listening actively.

What is interprofessional communication?

300

Conflict can be helpful because it can encourage this kind of new thinking.

What is creativity and innovation?

300

This student spent 4 days driving from Calgary to Ottawa at the start of the term.

Who is Wenhao (Vincent)?

400

Name one of the 5 core skills for better communication, such as giving your full attention.

What is being present/being clear/being empathetic/listening to understand?

400

This competency involves understanding what your job is and what others do.

What is role clarification? 


400

This style focuses on harmony and may be more common in collectivist cultures.

What is avoiding? 


400

This student has a medical degree from their home country.

Who is Zahra?

500

This term describes the sharing of ideas, feelings and information using both speaking and listening.

What is interpersonal communication?

500

This competency focuses on how the team shares decision-making and supports safety.

What is team functioning?

500

One of the first steps to resolving conflict is to do this to try to understand the situation.

What is assess the situation with empathy?

500

Our classroom is located in H building. The full name of this building is this.

What is the Philip Killeen Hospitality Centre?