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One of the outcomes of developing a facility with appropriate quality and good budget control is _________ maintenance, renovation, and operation costs.
the benefit of predictable
Managerial skill development for facilities managers is most commonly acquired:
on the job.
Tasks such as window cleaning and kitchen duct cleaning are common _________ maintenance services.
contract
Maintenance work orders that are issued by the front desk are usually the result of:
guest comments or complaints.
CapEx expenditures for a hotel are paid for by the hotel's:
owner(s).
A hotel's capital expenditures, as a percentage of revenue, _________ from year to year.
vary widely, but predictably
Critical factor in fire prevention at a property?
ensuring all staff members are trained in fire prevention and response
The benefit of using a pulper to process food service waste is that:
garbage volume is dramatically reduced, which saves on waste disposal costs.
Which of the following is an example of land-use planning that can benefit a property economically?
positioning newly constructed buildings in an effort to reduce energy costs
Bathroom floors, showers, and tubs should be:
slip-resistant.
What is a reserve for replacement account?
It is a percentage of revenue set aside for replacement and repair.
A _____________ shows the relays, timers, fuses, switches, and basic wiring of controls within electrical equipment.
control schematic
Why is HVAC and other equipment purchased for hotels sometimes oversized?
designers sometimes deliberately buy oversize equipment to increase their fees
Many properties are now providing ______________ for guests to secure their valuables during their stay.
in-room safes
Backflow preventers in a building's wastewater system are used to:
stop water from flowing from one subsystem to another.
Compared with high-rise buildings, spread-out low-rise facilities are more likely to incur costs for:
transportation equipment to enable staff members to get around the premises.
Give an example of computerized facilities management?
- accessing maintenance data via computer to help in decision-making
- using a computer to manage the "paperwork and dispatch" of maintenance and repair activities
- controlling primary building systems (such as HVAC) by computer
Which of the following would significantly affect a hotel's water consumption?
on-site laundry facilities, kitchens, cooling towers
Heat pump water heaters:
extract heat from an air source or a water source and transfer it to water that is being heated.
The term "cogeneration" applies to onsite energy production in which:
both usable thermal output and electrical power are produced.
As a building's equipment reaches its expected service life, management can expect
more frequent equipment failures.
Electricity is the __________ used energy source within the hospitality industry.
most costly and most widely
______________ are devices that "step up" or "step down" the voltage of the electrical supply from a utility.
Transformers
Older electrical transformers may contain _________, which can produce dangerous chemicals in an electrical fire.
PCBs (polychlorinated biphenyls.
An uninterruptible power supply (UPS) system receives power from the utility and supplies power to critical equipment by way of:
batteries