Around HMA
The year HMA was founded
1986
49,891
What is the total number of member lives supported by the Care Navigator team
This HMA leader served in not one, but TWO branches of the US Military
Who is Vonda Coley-Matthews
These people act as liasons between clients and insurance companies
Who are brokers
In a Lean workplace, this short meeting occurs typically at the start of a shift to discuss priorities for the day, constraints, and to communicate important information between team members and leaders.
What is a huddle
This is the name of HMA's parent company
What is Cambia
$1,210,000
What is the YTD plan savings generated by the Med Steerage program
These two HMA employees met on a flight on their way to an MCG conference back in 2018
Who are Linda Cole and Heather McKenzie
This is the core service offered by HMA
What is claims administration/processing
This Lean tool makes it easy to grasp all the information needed to support daily business operations, and typically contains three critical elements: Standards, Status, and Actions
What is a Production Board (or Visual Management Board)
HMA has been honored as one of Washington's Best Places to Work for this many years in a row
What is 3
$357,560
What is the YTD revenue received from Med Steerage
Prior to coming to work for HMA, this employee worked with our claims team as leader on the Cognizant team
Who is Pankaj Kundu
This product is purchased by employers to provide protection against catastrophic or unpredictable losses
What is Stoploss insurance
In a Lean workspace, this is a place where process-improvement opportunities are kept visible
What is an IDEA BOARD
"Proving what's possible in Healthcare"
What is HMA's vision statement
69
What is the total number of groups with Care Navigator
This longest-tenured HMA employee just hit their 32nd anniversary of being with the company in August 2023
Who is Pia Bode
These companies manage prescription drug benefits on behalf of health insurers
What are PBMs (or Pharmacy Benefit Managers)
This company is credited with creating and implementing system of management philosophy and practices we know today as Lean
What is the Toyota Motor Company
This quarterly meeting is a chance for staff to hear updates and status on annual goals
What is Town Hall
14 years
What is the longest tenure on the Steerage team
This HMA employees father-in-law co-owns the building at 10700 Northup Way
Who is Jessica Rothe
HMA is licensed to sell RGA/Blue products in these 4 states
Washington, Oregon, Idaho, Utah
This Japanese word translates as "good change" or "improvement" but has come to mean "continuous improvement" thorough its association with lean methodology and principles
What is "Kaizen"