What does K–12 stand for?
Kindergarten through 12th grade
What does HMH stand for?
Houghton Mifflin Harcourt
Who supervises students during a test?
Proctor
What is troubleshooting?
Identifying and solving problems
What does a “term” refer to?
A testing period (fall, winter, spring, summer)
What are the three main school levels in the U.S.?
Elementary, Middle, High School
What is one main thing HMH provides?
Educational resources / tools / assessments
What does DAC stand for?
District Assessment Coordinator
What is the FIRST step in troubleshooting?
Identify the issue / understand the problem
What is a test window?
The time period when students can take the test
What is a school district?
An organization that manages multiple schools in a specific area
What is the purpose of MAP Growth?
To measure student progress and academic growth
Who manages the relationship with a district?
Account Manager (AM)
Name one “quick check” step.
Refresh page / log out & in / try another browser
What does Growth Percentile measure?
How a student performs compared to peers
At what approximate age do students typically start school in the U.S.?
Around 5–6 years old
What type of assessment is MAP Growth?
Computer-adaptive assessment
What do we call customers in NWEA?
Partners
Why is verifying permissions important?
The issue might be due to lack of access, not a technical problem
What are norms?
Data comparing a student’s performance to others nationwide
Name one key difference between public and private schools.
Public is free/government-funded; private charges tuition
What does “assessment drives instruction” mean?
Teachers use student test data to guide teaching decisions
Who would you contact if a district needs more licenses?
Account Manager (AM)
What should you do before closing a case?
Confirm resolution and provide case number
What does projected proficiency tell you?
If a student is likely to meet expected performance levels