What is a Business?
he process of combining human, physical and financial resources to create good or services?
What is business activity?
What is a chain of command?
The line of authority through which orders are passed.
What’s the main difference between a manager and a leader?
Managers plan and organize; Leaders inspire and motivate.
What is motivation?
The internal drive that encourages people to work towards goals.
Which unit of IB Business Management does Human Resource Planning belong to?
Unit 2.1
The process of forecasting and meeting an organization’s future labor needs?
What is Workforce (Human Resource) Planning
Define span of control.
The number of subordinates directly supervised by a manager.
What leadership style involves centralized decision-making and little employee input?
Autocratic
Who created the Hierarchy of Needs theory?
Abraham Maslow
What type of chart visually shows an organization’s hierarchy and relationships?
Organizational Chart
Name one internal and one external factor that affects HR planning.
Internal: promotion, retirement.
External: demographic changes, tech changes
What’s the difference between flat and tall organizational structures?
Flat = few levels, wide control;
Tall = many levels, narrow control.
What leadership style is a "hands-off" style of leadership and gives employees a high degree of freedom to make decisions?
Laissez-faire
According to Herzberg, name one motivator and one hygiene factor.
Motivator: Achievement; Hygiene: Pay or Working Conditions.
If an employee works from home part of the week, what HR trend is this an example of?
Teleworking / Remote Work / Flexible Working
What document outlines the duties and responsibilities of a position?
Job Description
What type of structure is based on different projects rather than departments?
Matrix structure
What is situational leadership?
Adapting leadership style depending on the situation or employees’ needs.
What does Taylor’s Scientific Management emphasize?
Efficiency through standardization and financial incentives.
A manager who uses praise, team building, and empathy likely demonstrates which leadership style?
Democratic / Transformational Leadership
What is the difference between recruitment and selection?
Recruitment = attracting candidates;
Selection = choosing the best candidate.
What is delayering and why might a company do it?
Removing management layers to cut costs and improve communication.
Explain transformational leadership
Transformational leaders inspire employees through vision, trust, and personal growth, leading to intrinsic motivation and long-term commitment.
What is the key concept behind Equity Theory?
Employees are motivated when they feel rewards are fair compared to others.
Explain the difference between intrinsic and extrinsic motivation, and give an example of each.
Intrinsic = from within (pride in work); Extrinsic = from outside (bonus, raise).