SMI
PC
Red Flags
Hold Team
QIPs & EQP
100

A member pushes another member on an inpatient unit. No injury occurs. 

 What is a non-reportable event?

100

PC language used by Quality to indicate deficits.

What is "opportunities for improvement "?

100

Summary of requested Provider Information inclusive of licensing actions reviewed at Red Flag.

What is a CPE ?

100

The number of members on the HMT.

What is 8 ?

100

Frequently requested of provider to review and or revise.

What is a Policy and Procedure ?

200

SMI category in a 24/7 setting that most likely will lead to Red Flag meeting.

What is a member death ?

200

Just like the old phone numbers, this number has 7 digits in Psych Consult

What is the Member's Psych Consult number?

200

The number of Red Flags so far in 2024

What is four ?

200
Two providers have engaged in the hold and post hold monitoring process for the longest lengths of time.

Who are RedCo (12/7/21-3/3/23) and Tower Behavioral Health??( 6/22/22-10/30/23).

200

"Everything but the hold"

What is EQP?

300

Action indicating SMI collaboration between HMT and Local Contract.

 What is MD Contract Coordination ?

300

Number of PCs never been impacted by a hold.

What is none?

300

Three defined conditions that could lead to a Red Flag

What are 

Significant Member Incident(s) (SMIs) that could meet the designation of a Never Event/Provider Preventable Condition (PPC)

Newsworthy occurrences/media events (i.e., media events identifying quality of care concerns with an in-network provider and/or any member-specific media events)

Provider-centered incidents (Provider Centered PPIs) that resulted or could result in a Never Event/provider preventable condition or confirmed quality of care (QOC) issues of level 4 or 5.

300

First provider managed by the HMT.

Who is White Deer Run ?

300

Quality partners with this department during EQP.

What is Care Management ?

400

The Anatomy of the SMI refers to these three stages.

What is Prior, During the Incident and Post SMI?

400

Required a QIP be placed on Community Care.

Who is NBHCC ? or  Who is BHARP? 

400

Red flag meetings originated from this model.

What is the Sanctuary Model?

400

Which Medically Monitored Intensive Inpatient Provider had it's hold lifted and monitoring complete in 2023?

What is Gaudenzia Erie?
400

Medical oversight, coordination of care, and environment of care are examples of a type of category. 

What are Quality of Care concerns ?

500

This standard deviation is used in SMI trending.

What is a SD of 1.5 ?

500

Carefully crafted communication summarizing Red Flag Meeting.

What is the message to oversights ?

500

Community Care has three new Divisions and associated Quality Directors.

What is Penn West (Red), Penn Central (Green) and Penn East (Blue) and who are Brittany Skrzypek and Renee Korney (West and Central) and Brittany and Tammy Pooler (Central and East)?

500

This provider was placed on two holds, went through an appeal and ultimately had a good outcome.

Who is Allegiance Rehabilitation Center ?

500

A homograph that can signify members of race car team or root source of the problem. 

What are drivers?