Christmas Songs
"In a one-horse open sleigh"
Jingle Bells
How many advisors are on the overnight team?
Six
This beverage company has been using commercials starring Santa Claus since the 1930's
Coca Cola
What two trucks in the GM lineup are considered Mid-sized
Chevrolet Colorado & GMC Canyon
While we do prioritize live chats, you are still expected to respond to SMS chats within __ to __ minutes
1 to 3
How many horses are pulling the sleigh in the song "Jingle Bells?"
One
What is the name of our ChatLab Newsletter?
The Chat Icon
What is an alternative way of writing "Christmas"?
Xmas
Name the feature based off of the following description:
With this feature, you are able to monitor driving performance with an in-vehicle report card, as well as prevent certain safety features from being turned off.
Teen driver
What is our most common rejected lead reason?
Dealership Does Not Sell Brand
Complete the song
Oh, the weather outside is frightful
But the fire is so delightful
And since we've no place to go
Let it Snow! Let it Snow! Let it Snow!
Name all of the TLs
Victor, Sammie, Barbara, Alanna
How do you say “Merry Christmas” in Spanish?
Feliz Navidad
Adaptive Cruise Control uses a forward-looking ___ or radar technology (depending on your vehicle) to monitor vehicles you’re following.
camera
What should we do when a dealership note says "No OSS"?
Take a lead as the dealership does not want us to schedule the appointment.
Continue:
It's the most wonderful time of the year
With the kids jingle-belling
And everyone telling you
________
Be of good cheer
What is the name of the ChatLab's official podcast?
In the Lab
Can you name the missing reindeer from the list?
Dasher, Dancer, Prancer, Vixen, Comet, _ _ _ _ _, Donner, Blitzen and Rudolph
Cupid
What is the name of the 2024 Cadillac concept vehicle?
Cadillac Celestiq
Please refrain from using _____ in chats.
Emojis
What year was Mariah Carey's iconic hit All I Want for Christmas released?
1994
According to process, what is the maximum number of live chats an advisor can have at one time?
3
What are the two most popular Christmas colors after red and green?
Silver and Gold
Name 3 of the 5 retired GM Brands
Pontiac, Hummer, Oldsmobile, Saturn, Saab
What does KPI stand for?
Key Performance Indicator