All I Want for Christmas is a Support
Resolution
Tis the Season for Technical Questions!
Potent Potables
Deck the Halls with Customer Success
What's Splunk Got To Do With It?
100

A Splunk search that only returns error events might be compared to this holiday character who only brings the bad news.

Who is the Grinch?

100

This is the primary purpose of Splunk, enabling organizations to make sense of machine-generated data.

What is collecting, indexing, and analyzing machine-generated data?

100

This 1803 purchase doubled the size of the United States.

What is the Louisiana Purchase?

100

Customers on the Standard Success Plan receive this many Education Training Units.

What is 700?

100

Founded in 2003, this software company that specializes in searching, monitoring, and analyzing machine-generated data.

What is Splunk

200

The ticket priority you hope all customers choose during the holiday break.

What is P4 priority?

200

Splunk uses this query language to search, filter, and analyze data.

What is Search Processing Language (SPL)?

200

This 1962 crisis brought the U.S. and Soviet Union closest to nuclear war.

What is the Cuban Missile Crisis?

200

This Splunk platform offers on-demand training and certifications to help customers deepen their knowledge of Splunk.

What is STEP?

200

This phrase has become a verb coined from a real life longterm Splunker who is known for his adhoc rapid style phone calls at odd times. 

What is "Getting Zimmered"

300

Daily Double!!!

When a user says, “All my data is gone,” this is usually set incorrectly.

What is the index in the search?

300

This Splunk component is responsible for storing and managing indexed data.

What is the indexer?

300

This NASA mission, launched in 1990, provided deep-field images that revolutionized our understanding of the universe.

What is the Hubble Space Telescope?

300

This is the primary online portal where customers can find documentation, guides, and resources for using Splunk products.

What is Splunk Documentation?

300

This field of computer science in which a machine tries think and act like humans.

What is Artificial Intelligence (AI)?

400

The Support name for a P1 ticket opened because dashboard colors “aren’t festive enough.”

What is “Not a real P1”?

400

This type of Splunk component forwards data from remote sources to Splunk indexers.

What is a Splunk forwarder?

400

Daily Double!!

This 1990 film is based on a novella from Steven King's "Different Seasons" and centers on a wrongfully imprisoned banker and his subsequent escape.

What is The Shawshank Redemption? (RIP Rob Reiner)

400

Premium Success customers receive this many OnDemand credits to enhance their Splunk experience.

What is 30?

400

Tasks required in support of a customers business objectives are contained in this plan

What is a Success Plan?

500

The tool Support relies on when the customer confidently states, “There’s nothing wrong with our network.”

What is SPLUNK INTERNAL LOGS?

500

In SPL, these two commands can be used to filter results based on specific conditions.

What are the where and search commands?

500

This composer created the iconic scores for Star Wars, Jaws, and Indiana Jones.

Who is John Williams?

500

This is the name of Splunk's online community where customers can connect with peers, share best practices, and get help from experts.

What is Splunk Community or Splunk Answers?

500

During this must-see 2020 event, Splunk advertised with a 30-second ad highlighting their "data-to-everything" platform.

What is Superbowl LIV?