Prioritizing and Planning
True or False: The Winter PPV cycle has been extended?
Yes!!! To support the holiday business!
What will all stores receive to support world kindness day?
Cards and Stickers!
True or False: They have updated our interview guides?
True! Find this on the STE - Staffing page! Leverage the old until a new pool refreshes!
The new store manager training is here! When does the old program retire?
12/3
How many red cups will stores receive for red cup day?
1-5 cases-- minimum of 200 cups!
When is world Kindness Day?
11/13
What is the newly defined time window for appealing or disputing corrective action?
30 days
What is preffered range of hours?
Minimum and Maximum hours-- 45 minutes of non coverage per partner will be given to update this in Partner Hours
Manager in training receives how many weeks of training now?
5 weeks! Used to be 4!
Steps to excellence- creating a welcoming enviornment is being replaced by what?
Steps to excellence- Store safety!
Coming along with a new system check as well- to be complete during this period planning window along with adjustments to store actions plans!
Store Managers will be leading in store Value meetings when?
11/13 to 12/3
True or False: The third place policy has been updated?
False- BUT we have updated signage to include room for DMs to attach a business card as well as a window cling to be place on the front door above the store hours signage!
True or False: Store managers do not need to update availability forms?
False: Each partner is to fill out a new form regardless of if one is on file already in order to align with the new form/ minimum and maximum hour expectation
SMT 90 and SMT 180 have been replaced with what?
SM 200 and SM 300
True or False: We will not be selling Holiday Blonde Roast 1lbs in stores?
True! We will only be selling holiday, thanksgiving, christmas and christmas reserves in store!
To supporting planning and achieving cleanliness and food safety standards in all stores - what new tool has launched for DMs?
The Food Safety and Cleanliness Walk Tool- This will be performed at every store visit!
Partner Shopping days are when?
11/10 to 11/17 and 12/15 to 12/22
Schedule Store Manager Winter PWI for when?
12/4 to 12/8
When does the current SMT 30 retire?
10/29- any manager who starts training after 10/2 will complete SMT 100 instead of SMT 30
The new gingerbread oatmilk drink is served with what lid?
Strawless lid!
Store Managers should plan to sample how many beverages each day the first 2 weeks of holiday?
100 each day!
Week 1 Iced gingerbread oatmilk chai
Week 2 Peppermint Mocha
Random---- Name all holiday food that is coming (5)
Peppermint Brownie Cake Pop
Gingerbread Loaf
Sugar Plum Cheese Danish
Snowman Cookie
Cranberry Bliss Bar
Random----- Name all featured holiday flavors (5)
Not including Pumpkin
Gingerbread
Peppermint Mocha
Caramel Brulee
Sugar Cookie
Chestnut Praline
ASM and above will be given 45 minutes of training to complete what training?
Leading in Labor- Rights and Responsibilities
This training will support leaders with recognizing when partners are engaging in protected activity and how to respond effectively and lawfully!
What food case update was in the PPG?
The food case MUST be fully closed and cleaned to standard each night after close! Refrence QRG on STE- availability and merchandising!