Effective Scheduling
Peak Deployment/Execution
BOH Readiness
Team Captain
Visual Excellence & Merch
100

This is the task listed to complete this week on ThinkTime for Effective Scheduling holiday planning

Double check holiday schedule/trends  and seasonal hiring deadline 11/14

100

Do this if your store change order does not come on the scheduled delivery date

Partner with Retail Security and DM

100

list 3 things that contribute to a safe stockroom

lighting, clear exits, safely stacked boxes, informed team members, organized product, fire extinguishers accessible

100

Name 3 things that should be shared in a Handoff

breaks, results, feedback, product, ISC, etc

100

Found on page 20 of the playbook, this guide will help teams snap back to standard each day

Recovery guide

200

A daily activity to review labor hours, this should be done every morning by leadership within the Dayforce Plan Screen

Input actual sales for the day prior, review updated hours guidance in mgr adjust, make necessary adjustments if overspending 

200

This page of the Holiday playbook should be printed and placed on the TC clipboard.  It contains IT Support and Escalation processes.

Page 19

200

These 3 apps can be used on a SAM device for quick visibility to store onhands

RFID Reports, Stock Hero, Reps
200

Name 2 places a team captain can identify what segments they will be responsible for

Dayforce Schedule (activities), TC Tracker
200

Also known as T-Toe, these 3 footwear franchises are key investments in concept

Gazelle, Samba, Campus

300

These are the 3 places you should update your store hours

Dayforce - Operating Hours; Retail Store Hours Inbox; Phone Greetings

300
Name 3 supplies we should ensure each cash desk is stocked and ready with

Receipt Paper, Register Bags, Pens, Gift Cards, Trash Bags, Fraud Fighters, empty hanger caddies, empty size bead holders, empty sensor pens

300

Name something you are staging in BOH for quick replenishment

Fleece, graphic tees, socks, Tiro, etc

300

A activity done at the start of each associates shift, leadership should be practicing this in leadership meetings and leading up to holiday.

Huddles  ; CEI Scenarios

300

mentioned in the playbook, name 3 VE areas that will support Conversion

usage of ISC, Focus on limited number of stories in one area, group products by collections/product types/colors, communicate FAB, display full size run, attractive and inspiring mannequins, clear customer journey, navigational signage, eye catching & inspiration launch zone

400

A task on the ThinkTime Calendar, This should be done with the zone chart Thanksgiving week

Review for any last minute changes, communicate, print and post

400

Name 2 things you will do this weekend to test out cash wrap efficiency before holiday

mPOS , line management, hanger management, detacher station, designated leader for overrides etc.

400

This is how many times per day Stores are recommended to replenish best sellers 

3X a day at minimum 

400
These four quadrants make up the prioritization grid
Do - Personal Service ; Delegate - Material Service ; Make Time For - Training and Coaching ; Don't Do in the Moment - Back Office Tasks
400

Name 3 things that will be NOW priced at 24.98 Thanksgiving weekend

Slides, Tiro21, Fleece

500

This is the formula used to calculate how many variable hours can be spent on labor

  Forecast Sales (based on 4 wk trend) * budgeted wage %   /  AHR   

500

The potential hourly or daily sales loss if you miss count under your capacity by 5 people each hour?

$325/hr  or $3575/day
500

list 5 things you are doing in BOH to help WIN the holiday

prep best sellers, fill the sales floor (clear out BOH), keep it clean, update ftwr boards, stack and sort incoming deliveries, timely supply order , etc

500

Name 5 things you will do as Team Captain to WIN your segments!

Huddle, review goals, communicate with staff on hourly performance, provide feedback to associates, figure 8's, identify product needs, delegate out material service, role model service, be the host of the party!

500

Up 13% from last year, the brand is investing $105 million and 1.8 million dollars in this item

Fleece