This is how much data customers can get on the $50 Chromebook GO plan.
What is 100GB?
True of False- we can now accept Q codes as well as B codes for ACP.
What is TRUE?
True or False: Devices must be on the customer's Metro account to be covered by McAfee.
What is FALSE!
Explain the difference between HINT Unlimited and HINT LITE for existing customers.
Unlimited- FREE first month of service
LITE- $55 MC after 3rd month of good service.
Customer is porting over 4 lines and wants two A13's and two iPhone 11's. They also want to go on the $60 plan and add a JoyTab. This is their OUT THE DOOR price. (not including taxes and fees)
What is $235?
True of False- Customers can be eligible for ACP based off of their kids.
What is TRUE?
This is how many devices can be protected with McAfee.
What is 10?
This is how many devices can hook up to a home internet device.
What is 46?
Explain the difference of the iPhone 11 on US promo between NL+ and Switcher+ customers.
What is:
Switcher+- $49 out the door, $50 MC after three months of service.
NL+- $299 out the door, $100 MC after three months of service.
Explain what comes with the $60 rate plan
What is Vix+, 100GB of Google One?
This is the monthly cost for device tiers 3-4 for the Premium Service Bundle.
What is $10?
This is the dollar amount Metro will pay up to with assisting customers in getting out of another company's home internet contract.
What is $500?
Name at least 3 Free 5G devices when using a New Line + promo or better.
What is Revvl 6 5G, TCL 30 XE, moto g 5G, Nord N200 5G, Nord G400 5G, A13, Nokia X100, TCL Stylus 5G, Moto G Stylus 5G.
True or False:
You are able to have both ACP and a FLFL on the same account.
What is TRUE!
True of False-$60 plan customers will immediately begin losing their Amazon Prime membership in a soon roll out period.
Name the minimum rate plan required for each of these tablet promos:
TCL 10 5G, A7 Lite, Moxee
What is $30 (TCL), $15 for A7 Lite and Moxee
Explain the iPhone 14 promo.
What is:
requires port, trade in valued at least $50, pass the PET, and on the $60 rate plan
This is the name of the new tool that pops up in RTPOS to show what the customer is eligible for.
What is the Guided Offer Assist Tool?
These are the 5 features that come with the Premium Service Bundle.
What is Scam Shield, PHP, McAfee, Unlimited Directory Assistance, and Call Forwarding?
Explain the difference between promos for new and existing customers with the TCL 10 5G tablet.
New customers- $199 out the door, $200 virtual MC after 3 months of good service.
Existing- $149 out the door, $150 virtual MC after three months of good service.