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Retention
Metrics
My C.O.A.C.H
Fun Facts
Success Factors
100
This is the system used for searching, screening, and determining applicants at store level
What is HireSmart
100
#1
What is the Period 7 HR Scorecard ranking for the Great Lakes
100
I am the first name and last name of your District Manager
Who is Bill Gilboy
100
I’ve changed jobs but not out of the zip code
Tina Fraley
100
What is the name of the success factors that create results in WISE and Merch Movement
What is Op Ex and Accountability and Results
200
Successful completion of this program allows me to be a knowledgeable associate
What GetSmart
200
6 of 7
What is the number of fiscal periods the Great Lakes has been #1 on the HR Scorecard
200
Development and continued advancement within the PetSmart organization
What is "Coaching to Grow"
200
We are good sports even though we don’t work in that business anymore
Mike Sweeny & Dave Endres
200
The factor that drives the focuses and priorities in our dady to day business.
OP Ex
300
Who conducts all final interviews and job offers at store level?
Who is the Store Manager
300
73.5%
What is District OSAT (overall) through Period 7
300
The third "C" in the coaching model
What is Commit
300
I’m not just blowing smoke; I worked the tobacco fields as one of my first jobs
Doug Rollins
300
The three main categories of Store Manager Success Factors
What is Business Leadership, Team Leadership, and Self Leadership
400
67.4%
What is our District 90 day retention percentage (73.1 is Regional average)
400
98.8%
What is the District's associate training compliance percent as of period 7
400
Talk about what is going well along with what can be improved upon
What is Outline
400
Get to the “Pointe”. We did.
Will Skelly, Ray Becker, Mark Barbetta, Jackie Fennick
400
A sub-success factor that drives 2 up 2 down leadership understanding and comminication
Vision and Strategy
500
Retaining our associates by creating a positive workplace for our associates
What is the ultimate goal of retention!
500
14
What is the District HR Scorecard rank through period 7 (out of 15 Districts)
500
Following these "factors" will help you become a great Coach!
What are PetSmart Success Factors
500
If you drove from #557 to #558 to #585….. to #2131, How long would it take you? How many miles would it be?
17 hours 14 minutes 964.69 miles
500
Selects talented, passionate and customerfocused people who are the best fit for the role.
What is Develops Talent