Unit expectations
About Us
Bedside Shift Report/ HCAHPS
In the Clouds
Christmas
100

This person should be treated with respect and dignity at all times!

Who is everybody!?

100

These are the last names of your new leaders

Nunez & Foscolos

100

HCAHPS surveys are used to measure this type of hospital performance from the patient’s perspective.

What is patient experience?

100

This was the year that St. Cloud was founded

What is 1909?

100

This red-nosed reindeer helped guide Santa’s sleigh through a foggy Christmas Eve.

Who is Rudolph?

200

This is a non negotiable part of the start of shift. 

What is, Bedside Shift Report?

200

This is the month in which your new leaders started on the Floor.

What is October?

200

This is a metric that is "Leader" driven. 

What is Nurse Leader Rounding?
200

St. Cloud was created as a retirement community for veterans of this conflict.

What is the Civil War?

200

This popular Christmas song was originally written for Thanksgiving in 1857.

What is “Jingle Bells”?

300

This is what you should do if you see the call bell is unanswered. 

What is, answer it and ensure the patient is okay?
300

This is how long Teena has worked for Orlando Health 

22 years

300

This Metric is driven by everyone in the hospital including Doctors, Nurses, EVS, & Nutrition etc.

What is Teamwork?

300

The southern shore of St. Cloud borders this large Central Florida lake, beloved for boating and fishing.

What is East Lake Tohopekaliga (East Lake Toho)?

300

This beloved character’s heart grew “three sizes” on Christmas Day.

Who is the Grinch?

400

This is who should be informed if you are leaving the floor for a break or any prolonged reason. 

Who is your charge & your buddy?

400

This place is where Jesse is from 

Hollywood, Florida

400

This HCAHPS metric measures the teams ability to include the patient in a key nursing process. 

What is Bedside shift report?

400

Many early St. Cloud streets were named after these U.S. geographic divisions, reflecting the origins of its first residents.

What are states?

400

In The Polar Express, the first gift of Christmas is this special item.

What is a sleigh bell?

500

These individuals answer the call bells

Who is Everyone!?!?!?!?!?!?!?!?!

500

This place is where Teena is from

Nova Scotia, Canada

500

This is what HCAHPS stands for. 

Hospital Consumer Assessment of Healthcare Providers and Systems

500

This protected animal resides in St. Cloud

What is the Florida Sandhill Crane?

500

This 12-part song includes various birds and a plant. 

What is The Twelve Days of Christmas?