DIRECTV Knowledge
Wired Knowledge
Digital Life Camera Knowledge
Wired Pricing/Promo
Digital Life Knowledge
100
The Genie provides this many HD streams.
What is 5?
100
U-Verse Green Tool
What is the tool used to determine if an F-Case is appropriate?
100
This is the maximum number of cameras a Digital Life customer can order with their system.
What is 8?
100
Provides $100 dollars for purchasing a TV double play with a new internet connection, and an additional $50 dollars for being a new/existing wireless customer.
What is DirecTV incentive?
100
This truly sets Digital Life apart from the competition; it provides coverage for faulty Digital Life equipment for the life of the product.
What is Digital Life Complete Protection Warranty
200
99%
What is DTV's signal reliability percentage?
200
Application used to track U-verse orders through completion.
What is Where's My Tech?
200
This is the storage capacity of the Digital Life camera system.
What is 250mb?
200
$150 Card and $58 dollars off for 24 months.
What is U300+, 18M+, and Voice 200+ Triple Play?
200
If at all possible, a Digital Life system should be installed within this many days of an order to minimize the liklihood that a customer cancels their install.
What is 14?
300
This is the recording capacity of the Genie
What is 200 hours of HD?
300
This is the number of live feeds available to U-Verse TV customers.
What is up to 4?
300
This camera is the only camera Digital Life currently offers that does not include night vision.
What is the multi-view camera?
300
$100 Card and $63 off for 12 months.
What is U300+, 18M+ Double Play?
300
This certification places Digital Life in the top 4% of monitoring centers across the nation and cements our reputation as a reliable security provider.
What is the CSAA 5 Diamond Certification?
400
This allows for live streaming of over 105 channels in the home and 45+ channels outside the home.
What is DIRECTV Everywhere?
400
Contact RST, then Back Office Escalations and wait for a reponse before contacting wired support.
What is the Escalation Process?
400
This new camera offers a 180 degree field of view, 1080p resolution and enhanced night vision. It can only be purchased at the a la carte price.
What is the Wide-view Camera?
400
Required to qualify for $50 Wireless Appreciation Reward Card when placing wired order.
What is Unified Billing?
400
This piece of equipment can be used to protect a customer's home without requiring them to purchase sensors for every window. It allows a Friendly Expert to minimize a customer's upfront equipment cost.
What is the motion sensor?
500
This is exclusive to DIRECTV and allows you to watch every NFL game on your TV or wireless device.
What is the NFL SUNDAY TICKET Max package?
500
Provides you addresses of new and existing U-verse Green Addresses. (Can also be used to see if an F-Case is neccisary).
What is Green Tool?
500
This is the distance at which the DL cameras can detect motion.
What is 15 feet?
500
Qualifies for $33 off TV for 12 months plus $150 Reward card.
What is Existing Internet Customers adding New U-verse TV?
500
The equipment included in Smart Security is worth this much if purchased at full retail price.
What is $600?