Plumbing
The name for an outside faucet
Spigot
This type of outlet is designed to respond before electricity can affect your heartbeat – in as little as one-thirtieth of a second – and will even work in outlets that aren’t grounded.
What is a GFCI Outlet
The section in ring central that you go to when you need to request time off.
What is My zone - then schedule requests
Houses that have this type of HVAC system can have different temperatures in different areas of the house.
What is a zoning system
When a customer mentions a key word this happens in the balto app
What is the information pops up
When a customer has an issue with a clogged drain or a back up we often refer to it as this.
What is Stoppage
a type of lighting fixture installed into the ceiling or wall. They are designed to sit flush with the surface for a sleek and polished finish.
What is recessed lighiting
The box you pull up to log into the phone system
is a setting on a heat pump that helps keep your home warm in extreme cold temperatures when the heat pump cannot keep up.
What is Emergency Heat
True of False: Items marked as wins throw confetti when they are said
What is True
The inner components of a toilet tank are often referred to as this
The "guts"
A light fixture that is suspended from the ceiling with only a single light bulb incorporated into its fixture.
What is Pendant lights
This has to be connected in order for you to receive calls through ring central
What is agent leg.
Wire elements in your unit that are heated by electricity, which in turn heat the air that flows over them.
What is Heat Strips
True or False:
Balto is always listening to your call?
What is True
This type of water heater has an unlimited supply of hot water
What is Tankless
A component of an electricity supply system that divides an electrical power feed into subsidiary circuits, while providing a protective fuse or circuit breaker for each circuit in a common enclosure.
What is Breaker Panel
This is the number of ring central applications we need to have open everyday.
What is 3.
Ring Central Contact Center
Ring Central app (Make sure your signed in)
Ring Central Extension (Make sure your signed in)
Is a component which senses the temperature of a physical system and performs actions so that the system's temperature is maintained near a desired setpoint.
The person you would contact if an Airco Ok customer has questions about financing
What is Kyle Montgomery
•a submersible device installed in a sump pit dug at the lowest point of your house, such as the basement or crawl space. This small but important addition to your home helps prevent your basement from flooding.
What is a sump pump
An essential part of the transfer of power from the utility company to your house. It is installed where the service wires coming from the utility company reach your house if this happens through overhead wires instead of an underground entrance.
What is a Weatherhead
This is the number you use to log into your Max agent daily
What is Station ID
The all-in-one heating and cooling system for homes that don't have a lot of room indoors for either a furnace and coil, or an air handler.
What is a package unit
This membership is the most popular Airco membership and has the most value
What is the VIP Membership