Basics
What is the reason we offer three different tiers of plans?
Flexibility
What newly added inspection helps prevent appliance breakdowns?
Appliance Inspection
Customer says: 'We just moved in.' What’s a reason to still offer the plan?
Future Protection
What kind of home damage can skipping a plumbing inspection lead to?
Water damage
What emotion stops some techs from offering the plan?
Discomfort
What two inspections are included in all three partnership plans?
Heating and Cooling
What home hazard does the electrical inspection help prevent?
Fire
'It’s too expensive.' What’s the best way to reframe it?
Investment
What kind of home damage can skipping a plumbing inspection lead to?
GFCIs
What kind of customer is easier to serve thanks to regular inspections?
Loyal
What prevents cancellations by making sure customers understand what they’re getting?
Expectation-Setting
What HVAC issue can low refrigerant lead to over time?
Compressor Failure
Customer says: 'I don’t want another membership.' What should we highlight instead?
Safety
What season is ideal for cooling inspections before peak use?
Spring
What often shows up in follow-up calls where the plan was declined?
Preventable Issues
What part of the plan helps customers stay on track with maintenance?
Scheduling
What does this give customers to reduce emergency calls and panic?
Peace of Mind
Customer says: 'I’m selling my home soon.' What makes the plan still valuable?
Partnership Transfer
Which plumbing component can catch leaks?
Leak Detector
What is the strongest reason for offering these plans in any trade?
Prevention