Lost and Found
What is the lost and found cabinet?
The second option a guest has when parking
What is valet park?
This is required at check-in
What is photo ID?
This is the number of rooms at Hope Village
What is 147?
This is not allowed while communicating over radio.
What is sensitive information?
Items kept in the lost and found are kept for
What is 60 days?
The group of people stationed at the entrance of the parking lot
Who is the City of Hope Ambassadors?
This is one of the forms given to a guest upon check in
What is welcome letter?
This is the number of rooms that are for non-v.i.p. guest
What is 120?
When handling a guest compliant, this is one phrase that is not allowed
What is, "this happens all the time?"
The 2 price options
What is $2 dollars and $4 dollars?
Although they are welcomed, this certain group of people are not allowed to stay overnight
Who are children?
On this day is when housekeeping will perform a full cleaning
What is the seventh day?
This is what is asked before a guests heads to the guestroom after checking in
What is, "would you like some assistance with your luggage?"
The [blank] will always be held with the front desk.
The colors of the two parking placards
What is Green and Blue?
This must be collected upon check out.
What is guestroom keycard?
It's the only floor a ice machine is on
What is the fifth floor?
This is said after your greeting when a guest is checking in
What is, "Welcome to Hope Village?"
The following items are not held for the standard amount of allowance in the lost and found
What is jewelry, cell phone, and wallet?
It's the only time you can get a "discount" when valet parking
What is handicapped accessible?
What is checks?
Its the one of the things the kitchenette doesn't have
What is dishwashing machine?
Most guest want to hear this after a compliant is filed.
What is "a genuine I'm sorry?"