LEASING OFFICE
What utilities are included in my monthly installment?
ALL utilities are included with the price of rent. Therefore, trash, sewage, water, gas, cable, electricity and internet will all be included with rent.
when is the next bulletin board due by?
April 1
What is the intro call?
Hello thank you for calling Hornet commons a Sacramento State student living community this is ____ , How can I help you today?
When is your purchase form due?
No later than a week before your event.
What types of leases are available?
Hornet Commons has both academic (9 month) and full year (12 month) leases available.
What time is the duty phone returned Monday-Friday?
8:30 AM
How much is a late fee?
45$
Where can you find purchase form ?
Go on teams>general> 2025 purchase order form
How do I renew?
You can request to renew on your resident portal or give us a call for assistance.
What are roommate agreements and are they mandatory?
A roommate agreement is a written agreement for all the roommates regarding house keeping (ie. quiet hours within the unit, cleaning, etc)
Yes roommate agreements are mandatory and need to be turned into the office.
how much is parking for both slots.
unreserved 60$
reserved is 85$
Who should you run your program proposal by?
When I move in without a guarantor what do I need to complete before receiving keys?
Make sure insurance is approved, paid security deposit and first installment.
How do you log lock out ?
1: fill out lockout form
2: teams mel if a charge is needed
3: scan with printer in the back to your greystar email
4: download the lock out form
5: add document in entrata on students account
What are opening shift responsibilities?
1. disinfecting desk space
2. Opening up teams, entrata, and outlook
3. open tour rooms.
4. check paper in printer
5.open up the doors.
Where can you find program ideas?
In RLM office near whiteboard
What is the resident replacement process
1. resident that currently lives here will find someone who is interested in lease.
2. Resident that currently lives here will have to email hornetcommons@greystar.com with person who is or will be a sac state student's contact information. email, phone number, first and last name.
How do you shut down a party?
2. Call security
3. go knock on door and check scene out.
4. Take pictures and get ID.
5. call pd if alcohol in unit
6. everyone who is not a resident will be escorted.
7. write report, upload all pictures, and make sure to use correct time stamps from call log.
what manager oversees which aspect of the hornet commons?
Nico= Director of affiliated housing ( property)
Mel= Resident service manager (financials)
Taylor= Marketing and leasing manager (leases)
Cristian= Desk and operating manager (desk)
Alex= Resident Life manager (resident)
Trin+Daniel= resident education coordinators ( us+ residents)
Marisa= Leasing profession (leasing)
For April what is (A,B,C) & (DEF) for programs. what are the pilars?
(A,B,C) social (D,E,F) pilar program
Educational, financial, wellness, cultural engagement, and professional development