3.1
What is maslow's hierarchy?
the five tier model of humans needs
What is one of the five emotions from the emotional intelligence model?
self awareness, social skills, empathy, motivation, self-regulation
what is empowerment?
is the ability for a front line employee to make decisions on behalf of the guest
Who is the music artist that sings kill bill
sza
What is the worlds spiciest pepper
Ghost pepper
what are the 5 tiers of maslows hierarchy?
physiological, safety, love and belonging, esteem, self actualization
What is self awareness?
The ability to know your emotions, strengths, and weaknesses and how it impacts others
What is the Malcolm bridge national award
The award the honors the highest performance excellence that U.S. organization can recieve
Who is the artist that made the album guts
olivia rodrigo
What is the desert that is made of milk, ice, and sugar
ice cream
Safety needs include?
health, security, and adequate finances
What is the motivation?
The ability to self motivate
What is cost reduction
Automation such as guest self check in enables a reduction in employees and reduce labor cost
Who is the artist that married Jay Z
beyonce
What food is cooked infront of your face
habatchi
What is secondary research?
is when research is conduced by someone else.
What could be a tip on how to improve emotional intelligence
read bout emotional intelligence
What are robots doing that is scaring humans in the service industry?
They are becoming able to do jobs and humans are scared the robots will take their jobs
Who is the artist that was interrupted by kanye during her speech
Taylor swift
Is the food on tv shows real or fake
fake
when was the term emotional intelligence coined?
1946
What is pre arrival?
When the guest makes a reservation,plans, and decisions.
What is a service a robot can do for humans
(their is no wrong answer)
Who is the artist with the most grammys
Beyonce
What is the name of people who only eat plants
Vegetarians