RESTAURANT VOCABULARY
HOUSEKEEPING VOCABULARY
CUSTOMER SERVICE
POLITE REQUESTS
GRAMMAR
100
When the customer has finished eating they ask for the: ____
BILL/CHECK
100
What machine is used to clean carpets?
VACUUM CLEANER
100
Complete:
"I do ______ for the inconvenience."
APOLOGISE/APOLOGIZE
100
Complete:
"_______ you like some coffee?"
WOULD
100
Complete the sentence:
A waiter ______ orders from customers.
TAKES
200
In the morning we have:
At midday we have:
In the evening we have:
BREAKFAST
LUNCH
DINNER
200
A room has:
- an unmade bed
- dirty towels
- rubbish on the floor
Describe the room in one sentence.
The room is messy/untidy/dirty.
200
Complete:
"I'll help you right ______."
AWAY
200
Complete:
"May I ______ your order?"
TAKE
200
A. Can I to have a coffee?
B. Can I have a coffee?
C. Can I having a coffee?
B
300
A customer orders a ________, a main course and a dessert.
A STARTER
300
You put a pillow inside a....
PILLOWCASE
300
A guest says:
"The room is noisy."
Give a polite response.
- I do apologise. I'll see what I can do.
- I'll check that right away
300
Make this polite:
Give me your passport.
Can I have your passport, please?
300
Complete the sentence:
The menus are _____ the table.
ON
400
A customer pays with $100, but the meal was only $80. We need to give them...
CHANGE
400
A guest can ask for extra towels and clean S________
SHEETS
400
Please put the phrase in order:
else/help/can/you/with/I/anything
Can I help you with anything else?
400
A waiter offers dessert. Which phrase is correct?
"Would you like some dessert?"
400
Complete the sentence:
May I have _____ bill, please?
THE
500
Name three pieces of cutlery.
KNIFE, FORK, SPOON.
500
The guest says: The air conditioning _________. Please send someone to fix it!
ISN'T WORKING
500
The customer is unhappy with the service charge. You have to explain that there's nothing you can do. What do you say?
I'm sorry, but it's company policy.
500
Put the phrase in order:
I/may/please/have/towel/another
May I have another towel, please?
500
Find the mistake and correct it:
She work in a hotel restaurant.
She works in a hotel restaurant.