Safe work pratices
hygienic practices
Serve Food & Beverage
Non-alcholic beverages
Non-espresso coffee
100

What does PPE stand for? and give a relevant example

Personal Protective Equipment

100

What is the danger zone temperature?

5 - 60C

100

A customer requests that a menu item be dairy free. Wha conditions are they most likely suffering from?

Lactose intolerance
100

What preparation method is used to make a fruit smoothie?

Blending

100

How often should the group head be flushed when making espresso coffee?

after each shot has been poured

200

In Australia what is the phone number we use to call emergency services?

000

200

Food stored in a freezer should be kept at or below what temperature?

-18C

200

Describe buffet food service

Food is in a central location, and a variety of dishes are available. Customers serve themselves and make their own selections and take it back to their table. Customers can go back for more.

200

What piece of industry-standard equipment should be used to measure syrups when making mocktails?

Jigger

200

How much espresso coffee should be extracted for a long macchiato?

60ml

300

What does SDS stand for? & give an example.

Safety data sheet - documents that contain detailed information about chemical substances eg, cleaning chemicals for the coffee machine, kitchen floors & benches

300

What does HACCP stand for?

Hazard Analysis Critical control point

300

What does a continental breakfast usually consist of?

Cereals, bakery products, fruit, hot & cold beverages

300

Waht does the term 'steeping' mean when making tea?

Soaking tea leaves in hot water to extract flavour

300

What is the preparation technique used to make a flat white coffee?

30ml espresso topped with steamed milk and up to 5mm of dense foam

400

What does SOPs stand for? and provide an explanation.

Standard operating procedure - step by step instructions designed to help workers carry out a process or operate machinery or equipment.

400

Which legislation covers food safety in NSW?

Food Act 2003 (NSW)

400

What is the correct definition for an a la carte menu?

a menu with a wider selection of dishes that are individually priced

400

Why are inert gases a risk when working with post-mix drink systems?

They are odourless and cause asphyxia

400

How many grams of coffee are required when making a double shot of coffee?

14g

500

What are the 4 costs of workplace injury?

Human, Social, Economic, Organisational

500

Hygienic risks fall into three categories. What are they?

Personal hygiene, Environmental hygiene, Food hygiene

500

What is the industry-accepted practice for clearing a table in an a la carte restaurant or function (wedding)?

Plates are removed when all customers have finished eating

500

What is a work health and safety (WHS) risk associated with using a post-mix machine?

A build-up of inert gases dues to leakage

500

A sample espresso should be made and tested to check the quality of the extraction. What should the correct extraction ratio be for this test?

30ml in 25-30seconds