Food & Drink
Upscale dining, usually with white tablecloths, à la carte menus, and table service.
What is Fine Dining?
the customer's faithfulness to a business and it's product, demonstrated by the customer purchasing the product again
What is Customer Loyalty?
A recreational park based on a particular setting or artistic interpretation; may operate with hundreds or thousands of acres of parkland and hundreds or thousands of employees.
What is a Theme Park?
a document that job seekers fill out to help employers screen applicants
What is a Job Application?
A rate that combines a night's accommodation with breakfast the following day. The breakfast may be either a full breakfast or a continental breakfast
What is a Bed and Breakfast?
An establishment that serves some food but specializes in alcoholic beverages.
What is a Tavern?
The specialized or technical language of a trade, profession, or similar group.
What is Jargon?
Clubs that offer members golf and sometimes other sporting activities such as tennis and swimming along with games and social activities.
What is a Country Club?
A uniformed employee of a hotel who works at a desk in the lobby or on special floors and answers questions, solves problems, and performs the services of a private secretary for the hotel's guests.
Who is a Concierge?
A large hotel that provides accommodation for attendees at conventions; usually located near a convention center
What is a Convention Hotel?
A menu from which guests can order any item at any time of the day.
What is a California Menu?
The combination of mood, lighting, furnishings, and music that has an immediate conscious as well as subconscious effect on guests.
What is Atmosphere?
A traditional table game in which a dealer spins a wheel and players wager on which number a small ball will fall
What is Roulette?
The position of an employee at the beginning level of a particular career
What is Entry-Level?
the area in a lodging facility that guests view, such as the lobby
What is Front of the House?
The part of the food and beverage division of a hotel that is responsible for arranging and planning food and beverage functions for conventions and smaller hotel groups, and local banquets booked by the sales department
What is Catering?
Generally, a large display of products and services available for purchase, promoting information exchange among trade people. These frequently take place in convention centers where space is rented in blocks of 10 square feet.
What is a Trade Show?
General all-inclusive term travel industry marketers use to refer to products that have visitor appeal, like museums, historic sites, performing arts institutions, preservation districts, theme parks, entertainment and national sites.
What is an Attraction?
Patrols the premises & secures entrances and exits to protect from theft
What is a Security Guard?
The act of reserving accommodations, travel, etc., or of buying a ticket in advance.
What is Booking?
A person who works in the restaurant and catering industry clearing tables, taking dirty dishes to the dishwasher, setting tables, refilling and otherwise assisting the waiting staff.
What is a Busboy?
Something supplied for convenience or to satisfy a need, such as lodging, food, and services or traveling space and related services
What is an Accommodation?
A type of nature-based tourism that involves a level of risk, greater physical engagement, and the requirement for specialised knowledge.
What is Adventure Tourism?
In a restaurant, the person with considerable wine knowledge who orders and serves wines.
What is a Sommelier?
The rate a hotel room is assigned before any discounts are applied.
What is Rack Rate?