The friendly and generous reception and entertainment of guests, visitors, or strangers.
Hospitality
Encourages open communication, respect for diverse perspectives, and the opportunity to learn from one another through constructive feedback.
effective teamwork
sparked by the COVID-19 era has become the standard practice for the hospitality industry.
contactless technology
consists of the preparation, transportation, and serving of food or beverage to customers.
food and beverage
gives meaning to the team and allow them to track their progress and determine success
making goals measurable
Used to enhance guest experience and provide personalized service. This technology in the hospitality industry enables businesses to address safety concerns and staff shortages.
voice technology
consists of businesses that provide overnight accommodations to guests.
lodging
Consider the company's long-term vision when setting goals, and integrate team goals with those objectives.
aligning organizational goals
technology used in the hotel industry to understand their customers better, analyzing the following data: Metadata, behavioral, CRM, and Social Media
artificial intelligence
provides customers with ways to entertain themselves, pursue hobbies, or experience educational opportunities.
recreation
Goals should be SMART.
specific, measurable, attainable, relevant/realistic, time based
Modern hotels invest in renewable energy sources like solar or wind power to diminish their reliance on fossil fuels.
hotel sustainability
allows people to visit destinations outside of their normal environment.
travel and tourism
Involve you employees in the process.
increased motivation and engagement
Offers immersive 360-degree tours, allowing potential guests to explore rooms and facilities virtually.
virtual reality