Words
Definitions
Hospitality
Tourism
Economic Impact
100
Bed & Breakfast (B&B's)
What is small unique inns that offer a full breakfast with a nights stay
100
Physical components of a destination such as hotels and roadways
What is infrastructure
100
What segments include a majority of hospitality
What is Foodservice, Lodging & Sports, Events and Entertainment
100
What segments include a majority of tourism segements
What is travel, tourism and sports, events and entertainment
100
Define economic multiplier
What is process of how money filters through a local economy that is spent and respent
200
Perishability
What is a product ceasing to exist or becomes unstable like food
200
Travel of purpose of visiting friends and relatives
What is VFR
200
How is service a product
What is not only a tangible item or good it can be excellent service like waiting tables
200
How does diversity relate to tourism
What is ethnic, gender and social economic variety with travel and exploration in different countries
200
Define sustainable tourism
What is tourism that allows a destination to support both local residents and tourist without compromising future generations
300
Service
What is an intangible thing that is a task performed for customers
300
Travel for enjoyment or relaxation
What is leisure travel
300
List five examples of hospitality industries
What are hotels, resorts, restaurants, B&B's, QSR restaurants, catering, fine-dining, etc.
300
List 5 examples of tourism industries
What are cruise lines, rail service, car rentals, motor coach, tour operators, visitor centers, parks
300
List five areas negatively impacted by tourism
What are water, land, air, waste, noise, visual
400
Ecotourism
What is a form of tourism involving visiting fragile pristine and relatively undistrubed areas
400
pyramid of needs, physiological to self actualization
What is Maslow's Hierarchy of Needs
400
List three trends in hospitality today
What are exemplary customer service, social media, online ordering and delivery
400
List three trends in tourism today
What is increase safety and security, website booking, speed and precision
400
List five reasons for travel
What are stress management, different perspectives, family, friends, pleasure, etc.
500
Market segmentation
What is dividing a broad target market into categories of business like food, lodging, travel, sports, events and entertainment
500
Contaminated nature due to poor planned tourism projects
What is aesthetic pollution
500
Define the origin of hospitality
What is the tavern being the first establishment to offer hospitality which grew into post houses, restaurants and hotels
500
Define the origin of tourism
What is the invention of the wheel and water vessels which turned into boats, cars, trains, planes.
500
List two differences between business and leisure travelers
What are time management and motives